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March 2024 by Michelle O'Hara
Closed 25 minutes early.
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December 2023 by CJ PK
Santana was our representative and customer service assistant... He is an excellent representative of Verizon. Very friendly, sociable and knowledgeable. We had one of the best experiences in a phone store. Spectacular job. Everything was on point. Thank you for your help and assistance. Two thumbs ? up!
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December 2023 by J W
This review is to the HR of Verizon.I was appalled to hear first hand of your employee Santana’s abusive and humiliating behaviour, this should not be tolerated in any sense.
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December 2023 by Simon Weiss
We had the most horrible and rude experience with Santana!He was extremely aggressive, all we wanted was to open an account.He should be fired!!!Disgusting
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December 2023 by Ezra Weiss
Avoid this store!!!!! If I could rate this place 0 stars I would. Santana that's working at the store was extremely rude, aggressive and abusive. I was personally harassed by this guy for no valid reason.
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October 2023 by Nick Felix
I had unexpectedly the best customer service experience 2 weeks ago at this store. Avery was kind, patience and incredibly resourceful. He took his time to understand our needs (we were only going to be in the US for a month) and helped us with the right plan. He was so personable that it felt like we were talking to a long lost cousin and not a sales associate! That was great customer service and our family greatly appreciated it.
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September 2023 by H T
The worst customer service I ever saw!!! not only is the worker not helping you with anything, he is so nasty to the costumers, and he gives the most bad attitude to everyone, even if your just passing by the store he could come out screaming on people, so people in the neighborhood have to be aware NOT TO ENTER THIS STORE as long as this guy is still working over there! I hope that the management of this store will take this feedback seriously and do something to address the issue! I would not recommend this store to anyone.
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July 2023 by Joel Hauser
Excellent service nice place for kids
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July 2023 by Ionel Porumb
Great location, great staff, not crowded.
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July 2023 by Andrew
By far, most pleasant new phone purchase.
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July 2023 by Chesky Sander
Extremely long wait times even there were no customers, waited for about an hour for someone to look at me
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July 2023 by Hershy Tabak
I wish there's a option to put a 0 star. The costumer service is unbelievablyRude, they give you Such bad attitude...
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February 2023 by Juan Paneto
Verizon and the Store have different pickup instructions. If you get an email with pickup instructions, those should be followed, not create new ones while at the Store.
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September 2022 by james jospe
Solved an upgrade problem in 5 minutes after I spent 4.5 hours with tech support online with negative results.WARNING -- DO NOT UPGRADE ONLINE UPGRADE AT STORE.
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July 2022 by J M
nice staff
