Verizon Authorized Retailer - PING is a trusted location for mobile devices and services, known for its friendly and helpful staff. Customers appreciate the knowledgeable and patient service provided by associates like Chaim and Avi, who go above and beyond to assist with various needs, from setting up new lines to troubleshooting device issues. Many reviews highlight the staff’s kindness, honesty, and willingness to help, often providing assistance over the phone to make things easier for customers. The store has a reputation for excellent customer service, with staff members being attentive and caring, especially for customers with health issues or special needs. While some mention that certain situations, like transferring phone numbers between accounts, can be challenging, overall, the store maintains a positive reputation for helpfulness and professionalism. Customers express loyalty to the store due to the knowledgeable staff and their commitment to customer satisfaction. The store is part of a larger company that has a long history of giving back to the community through donations and grants. Overall, Verizon Authorized Retailer - PING is seen as a reliable and friendly place to get mobile services and devices, with staff members who genuinely care about helping their customers.
These are ultra-friendly and helpful guys. I buy stuff here, plus I went in several times the other day to ask for help with the settings on my cellphone and they helped with smiles and didn't charge me a thing. I really like this place.
March 2025
Good people and very good service. They know the product and advise me very well on the perfect plan that suited for me.
February 2024
Everything is the best of it the customer service the knowledge that they have
