AT&T Store in Monticello offers a variety of phones, tablets, smartwatches, and wireless data plans to meet customer needs. The store provides options for prepaid plans with no annual contract and popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. Customers have reported excellent experiences at this location, highlighting the helpful and knowledgeable staff, particularly two employees named Juan and Taren. Reviews mention quick and efficient service, with staff handling requests and adjustments with professionalism and a friendly attitude. Some customers noted equipment issues, such as broken tablets, suggesting that the store should ensure all devices are functional. Overall, the Monticello AT&T Store is recommended for its great service and dedicated team.
Eddy is a fabulous manager! He is extremely polite, good-natured and knowledgeable. Unfortunately, calling 611 for assistance was not such a great experience. Had to wait an extremely long time to get someone. They need to hire more customer service reps.
March 2026
I received excellent service when I visited the AT&T store in Monticello. The representative was helpful knowledgeable and very friendly!
February 2026
John the Manager was helpful and very Informative. He assisted me and answered all of my queries.
