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July 2025 by Mari Bottone
Taren is amazing! We’ve struggled in other stores however Taren is so knowledgeable and pushed right through our issues. So glad to know we can come back here for efficient service.
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July 2025 by Nicole Huebsch
Excellent service! Very knowledgeable!
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July 2025 by Shari friedman
Excellent experience yesterday at this At&T store! Juan helped me out quickly and efficiently in a desperate situation. He was extremely knowledgeable and super helpful i really appreciated it! 5 star service!!
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July 2025 by Raymond Mickelson
Stopped for some minor adjustments to my android at Monticello store by Taren which was handled swiftly and with a smile. Highly recommend this location to fellow Sullivan Co. Residents.
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June 2025 by Raymond Moore
Tremendous service. More than resolved all issues.
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June 2025 by Diane emmons
It was a great experience Juan was awesome … didn’t wait long at all. Juan was a great multitasker… He was the only employee there and he handled everything efficiently professionally and with a smile all in all a great experience…. One thing that bothered me was that they only had one working tablet the other two were broken… ATT should make sure that their employees have the proper working equipment. Aside from that great experience.
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June 2025 by Deborah DeGraw
Best customer service
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June 2025 by donald fequiere
Great Help I really appreciate their help the guy is new and did his job efficiently I will come back for another plan WTIC LLC
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June 2025 by Gail Cawein
I have been at att to get a new phone, Taren has been with me for all day with professionalism and patience galore. A great manager.
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June 2025 by Maria Cuadrado
Taren, Taren, Taren!!!! Thank you so much! I came in today with my daughter's phone after ATT customer service prepaid line was absolutely useless. My daughters phone number needed to be connected to a new SIM. Prepaid customer service wouldn't do it without a 4 digit pin that they reset and sent it to the non working number...thanks... Anyways. Taren gave me 2 ATT sims that would absolutely not register to my daughters phone. She called prepaid customer service with me and did everything she could to have them help. Again, useless. So, I asked her for one last chance, I would gladly purchase the 3rd SIM card. Please just try again. She did and it worked! Her patience with me and dedication to helping was like no other. I did not feel like a bother. She really is amazing! I can't thank her enough! THANK YOU TAREN!! SOMEONE GIVE HER A RAISE. TIMES ARE HARD AND EXPENSIVE. THAT GIRL TAREN DESERVE A RAISEEEE! YESSSS TAREN!!
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July 2024 by Fly1ng Sausage
One of the worst customer service experiences I've had. Rude, refused to look into my questions at all and essentially tried to get me out of the store as soon as possible.
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July 2024 by Maikol v
I open the door and before I even I stepped a foot inside I was told that they were closed, clearly with other clients in the store.
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July 2024 by Ashley Spindler
Angelica is absolutely incredible! Super helpful, honest, actually knows what she's talking about and very nice! Thank You!
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July 2024 by Jennifer Viviana Hernández Bautista
I have been to the store several times at 5:00pm and it is always closed, they are supposed to close at 7:00pm during their business hours.
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July 2024 by Amina Berisha
As we walked in the store, me and my mother had to deal with a very rude and disrespectful worker there after trying hard to explain the situation we had with our line. Couldn’t even respond back with any valuable info and told us she did not care about any backstory when we tried giving her one. I was handed back our phones by her and was left confused towards the end in which her attitude instantly gave out when my mother pointed out her unprofessionalism. Avoid going to this AT&T for ANY service as I would recommend heading to the one by Middletown instead.
