Hotel MTK Mount Kisco is a hotel with friendly and helpful staff who go above and beyond to make guests feel welcome. The staff members, including those managing events and reservations, are praised for their kindness, professionalism, and excellent service. They handle large groups efficiently, manage event details with care, and provide personal touches that make stays memorable. Many guests appreciated the staff’s positive attitude and their willingness to assist with any questions or requests. The hotel features large, well-equipped rooms that are generally neat and tidy, although the overall condition of the property needs updating. Several reviews mention that the hotel is in desperate need of renovation, with signs of wear such as worn beds, signs of aging in the decor, and a lack of modern amenities. The rooms can be noisy due to their layout, and some issues like non-functioning outlets and unpleasant smells from air fresheners have been noted. The hotel’s pool was closed during one visit, which disappointed some guests. Food and breakfast receive mixed reviews; the quality is generally good and fresh, but some find the Sunday brunch overpriced for the selection offered. Breakfast is not included in the room rate, which some guests see as inconvenient. The hotel’s location is somewhat isolated, making walkability challenging, especially for guests used to walking in more urban areas. Overall, Hotel MTK Mount Kisco excels in customer service and event hosting but would benefit from significant updates to improve comfort and facilities.
I give 5 stars ⭐️ because this hotel opened itself up to people who were seeking shelter from a snow storm while we stayed there. I appreciate the heart of this hotel for people in need.
December 2025
Very friendly and helpful staff, very clean, good location & best crispy chicken ceasar I have had in a long time :) thanks guys!
December 2025
Not a bad hotel. The rooms are a little tiers but it was clean and the bed very comfortable. I’m a breakfast eater and ordered fried eggs. The eggs, bacon, toast and home fries were cooked perfectly. I did not use the gym (forgot my sneakers) but I checked it out, it was well equipped and clean.