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“I dealt with a Patrica Keyes this woman was so helpful, she really knows her stuff. She was able to help me sort out something on the Estate account. I needed this information TODAY and she was able to make that happen. Great bank very helpful staff.”
“It's a Wonderful Branch to be affiliated with. The Staff is always Friendly, Pleasant, and Welcoming. They're quick to provide Service with a Smile :) and make you feel like a family member rather than just a customer. They're all Personable making your experience banking there Comfortable and Easy. Thank you so much for always going above and beyond in the Awesome Service you give but most of all in making the customer feel at Home :)LL :)”
“This is hands down the best bank branch in the area. The service is always fast and efficient, and the staff here truly go out of their way to help. They’re easy to talk to, approachable, and unlike many other branches. They don’t come off as overly strict or dismissive. A special thanks to Lisa and the entire team, their professionalism, patience, and friendly attitude!. Keep up the great work!”
“Steven Blody, Island, Federal Credit Union Branch Manager was extremely helpful Provided the highest level of service and care to us during our visit to the bank this past Saturday, June 21st.
Thank you Steven!”
“Great experience. Ricardo was such a pleasure to open an account with. All my many questions were answered right from the start. Highly recommend this credit union.”
“I had to go to Suffolk Federal credit union in Miller Place because unfortunately I had fraudulent activity on my card. Someone had gotten my account number and charged up over $900 worth of merchandise. John Spiegelman was there to help me. He was so kind and understandingand very helpful. I’m so happy that I had him working on my case. Unfortunately, this happens pretty often, and I’m just glad that John was able to help me so quickly.”
9AM - 4PM
301 NY-25A, Miller Place
Banks
“Great bank and branch. Always helpful, always accurate, always friendly. Every transaction is smooth, and they have notarized things for me several times without any issues.”
9AM - 5PM
991 Main St, Holbrook
Banks
“How do you not have a notary on staff? It's such an easy test to pass, everyone in the branch should have a notary license. That's why BofA will always be my bank.”
“I recently had to do a rather lengthy and complex bank transaction and Elizabeth was professional, friendly and efficient. I highly recommend her and look forward to working with her again in the future.”
9AM - 5PM
120 Main St, Port Jefferson
Banks
“A little late on the post, but I wanted to give Chase in port jefferson a huge shout out and a big thank you to the branch manger Jennifer. A few weeks back after calling numerous Chase banks in area multiple times during business hours to no avail, her branch picked up the phone first time and was able to help me with my inquiry. She was very professional and even assisted me on how to use the Chase mobil app for future needs. I truly thank you!”
“We recently went to Suffolk Credit Union to open an IRA account. Brian was VERY helpful, explaining everything we needed to know and setting everything up. Very professional. Thank you”
“I was in Port Jefferson bank my third visit Anthony was very helpful and explained all my options very clearly due to his fine service I have all our money into Suffolk Credit union”
“I love this bank. The hours are great and the staff very helpful. They have assisted me with several situations that came up. When the government was closed they helped me with the bank fees because I had no income coming in. They assisted my son when he opened his first account, and taught him how everything worked. Best bank I ever worked with.”
9AM - 5PM
320 NY-25A, Rocky Point
Banks
“The people who work here are extremely nice, friendly, and professional. From the moment I walked in, they made me feel welcome and were very patient while helping with my questions.
Customer service like this is hard to find these days, but the staff here truly go above and beyond to help customers. Everything was handled quickly and smoothly, and the overall atmosphere in the branch was very positive.
I highly recommend this TD Bank branch if you’re looking for a place where the staff genuinely care about their customers.”
“I've been going to the TD bank in port Jefferson station, NY and have had 100% great service in every way. They are quick, very friendly and always been helpful in every way possible. The workers have always gone above and beyond to make every visit a positive one and have always been kind and helpful. Recommend this bank for anyone who needs a reliable bank with great helpful workers. Always a good experience!”
“I’ve worked with many representatives, tellers, the manager and the financial advisor at this branch (personal banking, business banking, and Merrill Lynch accounts. Every person has been outstanding. They always take an interest with my concerns and investigate my issues. They are very accessible in person and via email.The staff is very professional, helpful, and attentive. As a result of my experience since September, I have moved many of my accounts from other institutions to Bank of America.I have accounts at four other institutions, however, my experience at this branch is far superior to all the others.”
“Great bank with very nice and helpful employees. Rob Villano the manager is awesome as well. It was my first time working with a small bank and I will definitely keep coming back to do my banking.”
“Very good customer service. Branch Manager, Paul is very professional, and helped my wife and I open new accounts as a result of our old account being accessed by an on line hacker. He helped us even with the branch past closing time. Very impressed with this service.”
9AM - 5PM
2851 Horseblock Road, Medford
Banks
“I was in the bank on Monday and Luzdary and Daneen the manager were so helpful and kind. Erek greeted me as I came in an could not do enough for me. I told him that his staff is always very welcoming and ready to help me.”
“Chase Bank – Smithtown, NY
⭐️⭐️⭐️⭐️⭐️ - LATEST & HONEST REVIEW!
This is a beautiful, newly constructed Chase branch in Smithtown. The parking lot has plenty of spots, so getting in and out is stress-free. Inside, the staff is very helpful and welcoming, which makes banking here a smooth experience.
The only drawback? There’s just one ATM, and I had to wait about 10 minutes while someone took their time depositing. Adding a second ATM would make this location perfect.
Otherwise, this branch is a 5-star experience—clean, modern, and customer-focused.
? Boomsauce Scale (Bank Edition)
• ?️ B – Basura
Outdated, unfriendly staff, long waits, and poor service.
• ? BS – Basic Sauce
Functional but nothing special. Gets the job done, but not memorable.
• ? BS+ – Better Sauce
Good service, decent facility, worth visiting.
• ? BS++ – Best Sauce
Modern, efficient, helpful staff, and convenient amenities.
• ? BS+++ – Boomsauce Elite
Top-tier banking experience. Beautiful facility, friendly staff, and smooth service.
Boomsauce Score: ? BS++ – Best Sauce
Smithtown Chase is a great branch with excellent staff and a modern look. Add one more ATM, and it’s easily Boomsauce Elite.”
“Carlos is wonderful! He’s so patient and explains things in a very respectful manner. It’s a pleasure dealing with him. I highly recommend him and this bank which has an “old time” feel. We were so tired of dealing with banks that lacked any kind of personal touch. We’re very happy we gave Apple Bank a try.”
9AM - 4PM
135 W Broadway, Port Jefferson
Banks
“M&T in Port Jefferson excellent. I have a unique situation. It’s taking a long time to process. However, Nancy and Michelle will complete my needs soon. They are extremely knowledgeable with everything, I am impressed. Thank you bankers, very nice too.”
9AM - 5PM
2245 Middle Country Rd, Centereach
Banks
“Rebecca at Bethpage branch in Centereach was knowledgeable and renewed our CD quickly with the best rate possible. She also offered us other banking options to maximize our savings.”
“I’ve worked with many representatives, tellers, the manager and the financial advisor at this branch (personal banking, business banking, and Merrill Lynch accounts. Every person has been outstanding. They always take an interest with my concerns and investigate my issues. They are very accessible in person and via email.The staff is very professional, helpful, and attentive. As a result of my experience since September, I have moved many of my accounts from other institutions to Bank of America.I have accounts at four other institutions, however, my experience at this branch is far superior to all the others.”
“I recently visited this Chase branch for an in-lobby banking experience, and overall it was a solid visit. The staff was professional, courteous, and took the time to answer my questions without rushing me. The branch itself was clean, organized, and had a calm atmosphere, which made the process smoother than expected.
That said, I did run into a frustrating issue when trying to deposit a check that had my wife’s maiden name on it. Despite explaining the situation, they weren’t able to accommodate the deposit, which felt a bit rigid and inconvenient. I understand policies are in place for a reason, but some flexibility or clearer guidance would have gone a long way.
All in all, the customer service was good and the experience was mostly positive, but situations like that keep it from being a full 5 stars.”
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“The team at this office was extremely helpful in getting my accounts set up. The platform is intuitive to use on both the web and mobile app which makes it easy to manage my account. If I ever have questions, they are always willing to help! Thank you!”