Store is great , sales people are great. However, the telephone system is the worst thing I’ve ever experienced… I can’t understand how Bobs has an empire . But, can not have a system to speak to anyone…Bob step up your game!
January 2024
Went to Bob’s in Nanuet to discuss an issue with a box spring from 3 years ago. Oliver greeted me and listened to my story. I had called Bob’s customer service and they gave me no help. However Oliverwent and got his manager, Vahram, who took care of it perfectly in 5 minutes. The service was tremendous.
December 2023
Gary was amazing and super patient with me. He answered any and all questions I had. He also helped me find the perfect couch for me. Definitely coming back again when I need more items!