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“I wanna start by saying Matt was AMAZING!!! He was super knowledgeable, made the entire process smooth & very fast, and his customer service skills were amazing; he was so friendly! Ive been an AT&T customer for a while and have been to a handful of stores & have worked with many associates, but this Montvale location has been the best one. I highly recommend asking for Matt if you ever need assistance! This store is about 30 minutes from me… but I will be making it my go-to from now on. A HUGE thank you to Matt!”
“Excellent customer service. I went to two other stores before this one and they wouldn't help me. Verizon of pearl river did! Worth the extra drive to get to this store.”
“Alex and his colleague both helped me and my family even though we walked in at the last minute on a Sunday. (I am not advocating that anyone do that, honestly felt bad) They were patient and kind, we are very thankful!”
“Today, Tyler helped me resolve the issue. He offered the best solutions for my laptop and clearly explained how I can handle similar issues in the future. I truly appreciate his great help and excellent service. Every time I visit, the staff is very kind and takes the time to thoroughly explain the cause of the problem and how to resolve it, which is very helpful for future reference. Their customer service is excellent, and my issues are resolved very quickly. I highly recommend this place!”
“Title: Exceptional Service Experience with AT&T and Omar
I recently had the pleasure of working with Omar, an AT&T agent who provided an outstanding customer service experience. From the moment our interaction began, Omar displayed exceptional professionalism, patience, and a deep knowledge of the services offered.
Omar took the time to understand my needs thoroughly, ensuring that every question I had was answered with clarity and detail. His friendly demeanor, coupled with his genuine desire to help, made the entire process seamless and stress-free. It's rare to come across someone so dedicated and passionate about their work, and Omar truly exemplifies the gold standard of customer service.
Thanks to his expertise, I not only received the support I needed but also felt valued as a customer. AT&T is incredibly fortunate to have such an exemplary agent on their team. I highly recommend reaching out to Omar for any AT&T-related assistance – you won’t be disappointed!”
“My visit to the Westwood store was to ask some questions. After speaking with Ian he explained the promotions available and I purchased a new phone. Ian was very knowledgeable, patient and helpful. Ian is great asset to this location.”
“Billy is the best - many times has helped me and family get the right phone and advised us on their features. Always helpful and always has great stories to tell.”
“I would like to acknowledge the verizon store on Croton and the gentleman Jeff who helped both myself and my wife for the problems we had experienced,. Jeff was kind, helpful and spent time correcting these problems He is an asset to verizon”
“These are ultra-friendly and helpful guys. I buy stuff here, plus I went in several times the other day to ask for help with the settings on my cellphone and they helped with smiles and didn't charge me a thing. I really like this place.”
“Good service at the Spring Valley offices at the entrance to the Food Fair....
Honorable attention to Miss Kerly with attention at the customer's level (it was more than half an hour of laughter during the purchase).
In advance we hope that the bosses do not draw attention to it since for my friends and I it was one of the best attentions.
❤️”
“This past weekend, I had to trade-in my phone and the transfer of data was slated to be very long, but Alexis remained very informative and helpful, always updating me and making sure that the process was seamless. She even stayed later than store hours to ensure that the transfer was successful and complete. She was so patient and attentive. Great work! Thank you Alexis!”
“Thank you, Ramzy, for the outstanding service! He truly goes above and beyond to ensure you’re well taken care of. His knowledge, kindness, and thorough approach makes all the difference. I’m grateful for how easy and painless he made the experience and appreciate his help. I’ll definitely continue bringing my business to the Northvale location.”
“Very nice store. Vic is very friendly and helpful. He helped me get the best deal for me and was knowledgeable about the device and promotions available to me. Recommend for all”
10AM - 7:30PM
180 NY-59, Spring Valley
Mobile Phone Accessories
“Es bueno el servicio pero en la tienda que está al frente del supermercado bravo de spring valley la tienda que está en la ruta 59 la atención es pésima y no ayudan al consumidor solo quieren vender en mi opinión es mejor el servicio en la tienda cerca al bravo y eso que es más pequeña y humilde gracias por su atención”
“I think this is the best prepaid mobile phone company. Always have rate rate. Excellent service. Been with them for 6 years. I don't regret at all switching over to boostmobile. Now you get $25 if someone referred you to switch. Look me up I'll tell you more”
“We made an appointment to rejoin Varizon from T-Mobile on Nov 29. We were five family members and she took care of all with in 3 hours. It took long time to transfer data but she was constantly watching each phone and transferred all Five phones successfully. She also helped each of to select our free I phone 17 pro covers and then she professionally
Put I phone film cover with such card as no air bubble was present, absolutely perfect job.
Overall she was very knowledgeable, efficient, pleasant, very calm and confident. She made all of us very happy as we got our colors and appropriate I phones. Three I phone 17 pro and
Two Google 10 Pro. She managed entire big task very efficiently and effectively with in reasonable time. Truly pleasure working with her. We all highly recommend her for new switching or existing customers.
Sincerely
Arvind, Rona and family.
Verizon team members: Russell Cellular Emerson NJ 07630”
“Fixed my phone here today. Just wanted to start off by saying, the service here is absolutely amazing. They replaced the front and back of my iPhone 13 and did an outstanding job on it. In addition, they then later included a strong case and glass screen protector for a great price. After my visit to mobile couture today I would definitely recommend them to my family and friends. Thank you Gentlemen.”
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“I visited the store with an issue about an account and I was assisted by Michelle, she was professional, a pleasure to work with, and she resolved my issue. I highly recommend Michelle.”