Palisades Credit Union provides fantastic and exceptional customer service. Staff members are very knowledgeable, patient, and helpful, resolving issues right away. They display immense professionalism and commitment, guiding clients through complex processes like home equity loans and making them feel comfortable and well-informed. The team consistently goes above and beyond, offering valuable insights and ensuring clients receive the most favorable terms. The remarkable service exceeds expectations, making daunting tasks pleasantly straightforward. This level of dedication, care, and expertise sets the credit union apart. Clients report being exceedingly satisfied and highly recommend Palisades Credit Union for its wonderful, personalized service.
I worked with Andre to get a Home Equity Loan. He was capable, polite, quick, efficient, and thorough. His communication during and even after the process was exceptionally good, and I cannot recommend Andre and Palisades Credit Union in Nanuet enough.
July 2025
I have had no issues with Palisades Federal Credit Union. I've worked with Andre and he went above and beyond to help me get my HELOC. There were a few hiccups but Andre was always on top of it and helped me every step of the way. Can't say enough about him and his work ethic. He is a great asset to the team.
January 2025
Andre was very knowledgeable and patient. He helped me with an issue and it was resolved right away. Should more like him!