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February 2024 by Anna
Not sure why everyone is leaving bad reviews, but generally the staff who attends the front are friendly and helpful.
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February 2024 by Kerri George
Best post office in Rockland!
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January 2024 by Raqif Qurbanov
this is the worst place ever been. i had a package ,flew 7000 mile from other country with no issue. theese people could not deliver my package from usps store to my hause which is 0.2 mile. they lost my package.i have a camera next to my mailbox. package has never been delivered.and of course you cannot proove them aything. thay just keep telling you same word over and over again what a great sevice.
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January 2024 by dorian grey
Very unprofessional and unresponsive post service
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December 2023 by doug villari
Time consuming this time of year, but a pleasant experience
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October 2023 by fgabo1
Unbelievable to right after the opening they have Zero $$$ change in the register so i needs to begging people behind me in the line to brake my bill.
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July 2023 by Abrar Rashid
Closed before 4:45pm on a Friday, when the door clearly states closes at 5:00pm.A girl working the counter came out the back door to let us know that they’re understaffed and I cannot send a letter today. I requested once more to consider taking us in, since it’s only a simple letter and we were here at least 15mins before closing time. Her response was “Not today, not happening today, you can try before 2pm tomorrow (Saturday)”I work in the service industry as well and this isn’t acceptable.
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July 2023 by Chris Bastoni
Barely anyone to help me when I go here just being honest
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February 2023 by Nash Williams
If you have a sign and a buzzer answer the door. I knocked 3 times and buzzed twice. Had to drive around back to give them my prepaid packages.For the most part this is the best post office around. Access to the kiosk 24/7 is great so I don’t have to wait in line for service.Manager is very nice too…. Tries his best to keep the place running correctly.
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July 2022 by -.grey._
Jeff is rude and can’t let a customer get a word in before he gets condescending. This might be the worst customer service I have ever received and uncalled for and I actually work customer service and I know how rude customers can be but his is uncalled for honestly. Also he basically said he doesn’t care about the higher ups or w.e it says on the package it’s his way or no way. This place has a low rating for a reason lol.
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June 2022 by Stanley George
This is my favorite branch. It’s always clean and the staff is super friendly. I always run into people here who complain about everything but it’s the same people who’ve decided to come on a lunch break or they’re in the middle a rush to something else. A customers lack of time management has nothing to do with the staffing here
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January 2022 by Alexander Hernandez
This is probably the absolute worst USPS branch I’ve ever been to. The reviews on this place really don’t lie, 1 star is way to generous. Purchased something on ebay and it came damaged. I notified the seller. She put in an insurance claim. I got a letter requesting to bring the damaged item in for inspection. First off, the guy who helped me, absolutely clueless. That cranky old lady that everyone writes about, yeah.. she was there . Yelling and complaining how she didn’t know what it was and to get the oh so great post “ master “ Jeff. Now lets talk about him. Had to wait for him to come out, few minutes goes by and he takes a look at the box, not the damaged item. Basically accused me of being a fraud, claiming USPS didn’t damage it, when I literally have photos of it before delivery. We all know the games USPS play’s, which is why I always ship with UPS, but unfortunately when I purchase things online I don’t always get to choose my shipping carrier. Whats the point of sending inspection papers out just for a post “ master “ to say nope wasn’t us sorry. Not to mention he’s rude and unprofessional. First time coming in here, and most certainly the last. I’ll be sure to let my family and friends to know not to come here.
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January 2022 by Taylor D
Honestly this place is the worst. Dosnt even deserve a star but you have to give Atleast one to write a review. The post master “yeses” every customer to death and lies to your face about fixing/handling things as he never does his job. It’s insane that he has not been fired, the post office cries poverty and wants everyone to use them but people like the postmaster Jeff make using the United States postal service a nightmare. I now use UPS because he does not care about lost mail or any issues I or anyone else has, he treats everyone like an inconvenience. Shame on you people!
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August 2021 by Howie Weiss
Older blonde lady clerk gave me a NASTY ATTITUDE.She is short haired with a SAD FACE and a short temper.An EMBARRASSMENT for our loving Nanuet Community.
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August 2021 by mordchai hauer
Got a nasty attitude by older blonde lady clerk with short hair and short temper. An embarrassment for the loving Nanuet community.
