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8:30AM - 5:30PM
8 Albany Ave, Nassau
Hardware Stores
“Great store with fantastic staff! Everyone here always seems to truly care about helping the customer. I bought a mower and a grill from here and both were delivered by them free of charge and they even covered the grill for me since I was out of town when it was delivered. Thanks Giovanni!”
“This is not the closest ACE to me but they had what I needed in stock so I was able to go get it and finish my project. The others had to have it shipped to the store in a couple days, I'm not patient like that when I'm trying to do something now! The staff were knowledgeable and quick to get me on my way. Thank you!”
“Very helpful and friendly. Prices are reasonable... And they even help me with heavy stuff like chlorine to carry to my car. I appreciate them. I especially love Carrie who works in the paint department. She's a sweetheart.”
7:30AM - 5PM
5th Ave, Rensselaer
Hardware Stores
“Honestly the people here are great. Very knowledgeable and most have had hands on experience with the products they sell. They won’t sell you something and hope it works. They are knowledgeable and will share there honest opinion and have earned my business”
“This E. Greenbush store is AMAZING, with the greatest Customer Service. I walked in, frazzled and desperate and needed help obtaining the correct connecting plug for my generator because of a recent wind storm and our power was out for three days. I showed the photo's of my generator and transfer switch to the gentleman who immediately greeted me at the door (I think your name is Todd) and he helped me obtain the correct 220 male/female plug along with the extension cord that goes with it. THEN, "Nick and Tony" (Owners) took the extra step and secured (attached) the male/female plug to each end of extension cord. They wouldn't accept payment and I'm eternally grateful for this. I know for a FACT that the local big box store nearby would NEVER, EVER provided this kindness and assistance. Thank you to Todd ( I think that is your name) who greeted me at the door and provided the BEST Customer Service and of course thank you to Nick and Tony for helping as well. This is the place to go for all your needs....Nancy F.”
“Home Depot on Route 4 is a great first stop to gather everything you need for those projects around the house. We have been going here for years and usually walk out quite pleased. Prices and inventory are always stellar. In terms of project support, some of the staff really know their stuff, others don't, so do your own homework before you go shopping. I believe one of Home Depot's strongest legs is their website, it crushes the other big box stores, so take advantage of it for product details, prices, and availability. If you have a small order, just find out where it is in the store from the website and go grab it. This store also has excellent customer service as well, which is far, far above their competition. It's great to see management really doing their job and keeping this place pleasant to shop in, year after year.”
“I needed some plywood for a project I was working on for a friend. However, I own a small Toyota and it wouldn't fit. So, I either had to have it delivered or else rent a truck to transport it. Delivery charges are $80 and several weeks out, so that left option #2. Thankfully, they had a pick-up truck in stock. They won't, however, hold it for you so it is first-come-first-served. Thankfully, I called ahead and the truck was on their lot so I was able to drive over and rent it. The process went quick though I needed to show them my driver's license, insurance paperwork, and have a deposit put on my credit card. All standard stuff.I only needed the truck to drive 7 miles each way, and I had it back within the first 75 minutes so my total cost was about $20. That wasn't bad at all! Their employee, Hans, was super friendly throughout the process.I will point out that HD's selection of plywood here was horrible. Nice hardwoods like birch were non-existent, as were smaller thicknesses like 1/4". That being said, their 1-by lumber was very good compared to several Lowes I had been in. This is all likely due to Covid, so I won't penalize them for that. It is something to keep in mind though.”
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“BEST. HARDWARE STORE. EVER!!(waaaaay better than that other one)- better prices- better customer service- better experiencesupport your home town hardware store, not the corporate one”