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7:30AM - 6:30PM
75 Denton Ave, New Hyde Park
Truck Rentals
“I recently went to Penske to pick up a car carrier, and I couldn’t be happier with the experience. The staff members were exceptionally helpful and professional from start to finish. They went above and beyond to ensure my rental was in perfect condition, taking the time to check every detail and make sure everything was safe for my trip.
Their dedication to customer service and attention to detail gave me peace of mind, knowing I could travel without any issues. If you’re looking for reliable equipment and a team that genuinely cares about your safety and satisfaction, I highly recommend Penske!”
“I had a great experience at Safeguard Self Storage thanks to Amaia at the front desk. She was incredibly friendly, professional, and very knowledgeable. Amaia took the time to clearly explain the storage options and rates, making the entire process easy to understand and stress-free. She answered all of my questions patiently and helped me find the best solution for my needs. Excellent customer service from start to finish. Highly recommend Safeguard Storage, and be sure to ask for Amaia!”
“It was a pleasure having Joshua get everything together to finalize the best size and price for the storage needs. Being my first time, he was very patient and very informative explaining the process. Thank you again!!”
“Big thanks to Freeport Self Storage staff for the smooth and transparent process on getting our storage unit set up. Roslyn was especially very helpful and kind with the set up and answering all our questions and concerns.”
7AM - 7PM
20A Sheridan Boulevard, Inwood
Truck Rentals
“Excellent experience. Customer service was always friendly and professional. John was especially helpful in the Inwood location. He answered my many questions and was eager to assist.”
“William was very helpful and knowledgeable! The check in process was smooth and he explained everything very thoroughly and clearly. The drop off process was just as seamless. With moving already being a pain itself, it’s important to have a person be patient/understand and William did just that.”
“All I can say is they all are heaven sent. I'm very pleased with the service I received. Xavier is a awesome person, thank you for helping us with our needs. This is from Shakeem's mother, Ms. Sykes”
“Ordering our van over the phone was one, two, three easy. The customer service rep answered all of my questions and explained the entire process. This was a relief because I had to order the van at the last minute. Pick-up and delivery also smooth! Even though the computer system was down, the salesperson took care of us with no problem. My only suggestion is, I wish U-Haul had the smaller transit mini-sprinter vans for items that are too big for a car but too small for a van. Still, we'll be back when we need a van.”
“I really appreciate how friendly and professional the person who help me rent the right vehicle was! She was able to get me into the vehicle I needed very quickly. I would definitely recommend this location to my friends and family!”
“I visited this location twice actually. Both times staff who helped us were great and we got clean and well working vehicles. Prices were decent. there were plenty of supplies available to purchase if needed.
For my own order, I had a great experience. there was plenty of street parking, and some lot parking if needed. plenty of space when I was there to take care of what I need to to.
Darryl and Shay were the 2 staff who helped me. Great service. I got good, clean and well working cargo van. Was able to empty my box, get my belongings and get them home. it was nice and easy. first time using this uhaul long distance service. also forgot something and they got it for me and held it until I got there. Big shout out to team and location!”
“a polite worker (bryan/brian) helped me out when I left a personal belongings in the front of the truck & was worried my stuff would’ve gotten lost or in the wrong hands but he went out of his way to help me to retrieve my items before someone rented the truck definitely recommend this place!!”
8:30AM - 7PM
132-07 120th Avenue, South Ozone Park
Truck Rentals
“The customer service was great and the agent that helped us was very friendly had a great sense of humor and respectful and maid us feel at home thanks for the hospitality recommend this location to friends and family any time.”
“Do not try to reserve online as it seems it means nothing and it's not related to inventory at each site. Call and reserve it so they can confirm they have the vehicle. I reserved online for another location and no one called me, I called in and they told me they don't even carry that model. Also note that they only take cash for rentals which is especially odd as they use cards for holds.
Aside from that, you basically get what you pay for. As others have mentioned the vans are not well maintained. Although I didn't have a problem mechanically, the radio didn't work and the interior was rougher than a Uhaul. It shifted kind of rough and you could tell the shocks were probably at the end of their life. But for what you pay, it's not a bad experience. I rented a Micro Mover and it was exactly what I needed and I saved gas as opposed to the larger vans that you'd rent from Uhaul or Home Depot.”
“Hub truck is absolutely great !!! From our sales rep Jason to the svc manager William in Garden City. They always stop what they are doing to take care of our needs. Can’t ask for more than that!!!!!”
7:30AM - 4:30PM
210 East Merrick Road, Valley Stream
Truck Rentals
“What a great place to rent trucks from! The staff is friendly and efficient. The equipment is in good conditions and reliable. Drop-off is easy. Thanks for your help!”
“I called last minute because my husband and I had an issue with another company canceling on us last min and they were so accommodating, Connie helped me and she was so sweet she got me a rental near house she helped me book last minute over the phone she was so nice to me and so patient. Very nice company can’t wait to pick up the car tomorrow thank you Empire!”
7:30AM - 5:30PM
2204 Hempstead Turnpike, East Meadow
Truck Rentals
“Ed provided exceptional service during my visit to UHaul. He is attentive, professional, and extremely polite. He moves with purpose and ensures everything is handled efficiently and correctly. Ed is truly a huge asset to your organization, and his dedication to excellent customer service does not go unnoticed.”
“The dealer was helpful and courteous. The address location could more specific to the exact area of where to go; pickup location and meeting place are different.”
“Thank you for the good service ? and the quality of it, but the staff is poorly oriented when delivering it, I was sent to another place where the staff who work at night and when delivering it today due to a system error. But at the scene, there are ? boxes indicating 24/7 delivery for U-Haul.”
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“EXCELLENT!!!!! This is the place to go if you need a rental. I rented a 12 passenger van and everything went smoothly. Maria was a pleasure to deal with. She courteous and helps makes sure everything goes perfectly well. Definitely would reccommend Empire to anyone who needs a rental vehicle.”