“Buying a used car can be the most daunting experience - especially for a New Yorker like me who has never bought her own car and is a prime target for being taken for a ride - but not here. Steven, Ted, and the whole team treat you like family. I got the most incredibly maintained 2011 Land Rover LR4 (named her Clarice, which everyone played along with. Like I said, family!). No trouble thus far but if anything were to need to be fixed (or when she needs a tune up and oil change) I know they’ll take great care of me. They don’t see you as just another sale and never want to talk to you again; I’ve never felt like a burden even when asking 100 questions I could probably have Googled. They’re convenient to NYC in New Rochelle no matter if you drive or train. Best decision I have made in a very long time. Could not recommend more!”
“I was welcome with good customer service.it was a fast process .I had made reservations 2 weeks prior a couple of things that I did notice.there was no walk around the car for prior nicks and ding,the enterior was very clean but exterior needed better cleaning specially front window.but over all I would return and recommend.”
“Maddy is wonderful!!! He is so helpful, patient, and truly cares about customer concerns. I have rented from this location for years due to the level of care they provide. ESPECIALLY MADDY! Whenever I’ve had a concern about the condition of the vehicle I’m renting, Maddy hears what I’m saying (IMPORTANT!) and works with me to resolve the issue (ALSO IMPORTANT). He should teach classes in customer service - seriously. Budget, please award and recognize this young man. He is an asset to your company and is one of the reasons I am a repeat customer. THANK YOU!!!”
“My wife had two appointments and premiere provided transportation. The drivers and assistant were very professional my wife can’t walk and they provided assistance getting her up the stairs. Nancy, Richard, Lawrence and another driver were very kind and respectful and ensured my wife’s safety was first choice and made our drive to the appointment excellent thank you very good company”
“I just completed a rental with this local Enterprise outlet and the service was excellent. Six and his team provided great customer service. The communication before pick up was extremely helpful and both the pick up and drop off the vehicle was seamless. I highly recommend this Enterprise outlet when you need a rental. I will be returning.”