Public Storage in New Rochelle offers convenient and secure storage solutions with a commitment to customer satisfaction. Customers can easily reserve their space online at no cost and skip the counter with the eRental option for a quick move-in. The facility is clean, accessible, and provides competitive pricing. Staff members, especially Alexandra and Anissa, are highly praised for their professionalism, patience, and helpfulness. Alexandra goes above and beyond by offering personal attention, explaining options clearly, and ensuring customers feel safe and confident in their choices. She is known for making stressful situations easier, providing tools, and delivering excellent service. Anissa stands out as an exceptional representative with unmatched industry knowledge and professionalism, earning high praise from customers. Overall, the staff’s dedication and the facility’s quality make Public Storage a trusted choice for storage needs in the area. Customers appreciate the friendly, attentive service and the peace of mind knowing their belongings are in good hands.
Alexandra has the best Customer Service. She made moving in very simple and made sure to answer any questions I had thoroughly.
November 2025
I was in need of assistance during my visit and Alexandra went above and beyond what was asked. She made sure I had the proper tools to haul my property in and out of my storage and made me feel reassured that my stuff was in a safe place. Highly recommend!
November 2025
Alexandra and Anissa were very helpful and a great team.
