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“I was looking for a king size mattress on the 5th of July. I was approached by a lovely lady name Roxanna. Hands down she made me feel special and well taken care of. I got a great price for a pillow top sealy. Thank you Soo much Roxanna. Your customer service is impeccable..”
“Your manager Nick was very helpful. He was very pleasant, answered all my questions and my shopping experience was easy and enjoyable. Excellent customer service!!”
“Uncle Charles is the best sales person!! he knows his stuff about the products. He is a fun time at Kiki with him in the store love him. He’s the best clone him if you can cause Charles is the man.”
“What looking for a mattress and got the most information and I’m very pleased with the service I received from Gregory! Will be back soon to revamp my mattress collection in my home! Thank you, Gregory!!”
“I arrived at the Yonkers store at 9:01 a.m. seeking an AC window unit during a heat wave. There were already several customers ahead of me. I waited less than 5 minutes and received excellent and expert care from Craig W. Highly recommend.”
“Kyle is a great and professional manager. He knows his inventory and guided my wife and I to the best option for our over sized son! A few good laughs and some shared experiences and we were very satisfied”
10AM - 9PM
410 Tarrytown Rd, White Plains
Mattress Stores
“I have had the privilege of working with the best salesperson ever! Amir Barksdale at Raymor and Flanigan on Tarrytown Rd makes furniture shopping completely stress-free and enjoyable. I have been back to see him several times and have purchased beds, mattresses, chairs, a sofa, a TV stand, and even pillows.
Amir is a zero-pressure salesperson who is incredibly knowledgeable, accommodating, and attentive to every detail. Amir, thank you for making all my purchases and store visits such a great experience. I truly appreciate your help, and I highly recommend asking for Amir if you visit this store!”
“We had a great experience over the years buying our mattresses at this store. Daniel was patient (we came at the end of the day before closing), very knowledgeable and really tried to understand what we need and what options would work better for our backs. Highly recommend.”
“I had an amazing experience thanks to Daisy, the store manager. From the moment I walked in, she made me feel welcomed, listened carefully to my needs, and never made me feel pressured. She took the time to understand what I was looking for and helped me find the perfect mattress for where I am in life right now.
Daisy's kindness, patience, and genuine care made all the difference. Exceptional customer service like hers is hard to find these days, and I truly appreciate the time and attention she gave me.
If you're looking for a new mattress, I highly recommend visiting this Mattress Firm. You'll receive outstanding customer service, compassion, and professionalism.
Thank you, Daisy, for making this such a wonderful experience!”
“The guys were amazing! Very polite and quick too. They assembled the couch, plugged it in and showed me how every thing worked including the sound system with the lights! Everything works perfectly! I’m so happy I’m doing the snoopy dance ! They were able to remove the old couch with ease. Thank you Mr Niko Rodriguez An awesome sales associate!”
“The minute I walked in Eric was quick to let me know he would be with me momentarily because he was with another customer. He was very helpful with all my questions. It is very clear that he enjoys working at this store. We left feeling quite comfortable with our purchase. Thank you.”
“Had a great experience here with Mark Brown. He was extremely helpful and knowledgeable and helped us select the right mattress. Would recommend working with him.”
“Just had a wonderful experience buying my second tempur-pedic bed- the first lasting 17 years!
Of course I came in all prepared having done my research but of course my body needed to make the final decisions.
Alexei in the Hartsdale store was awesome, offered no pressure, but rather was extremely informative and supplemented my own research.
Can’t wait for my new bed!”
10AM - 9PM
2350 Central Park Ave, Yonkers
Mattress Stores
“After shopping in a lot of stores I finally settled for Phoenix he was very attentive, nice, friendly and professional I even called him back to add to my order, glad I went with him.”
“I wanted to update my original review because I believe in giving credit when a company makes things right.
Initially, my experience with Mattress Firm was very frustrating. After my purchase, I had ongoing issues with the mattress, and getting the situation resolved was much more difficult than it should have been. I spent a lot of time making calls, following up, and eventually had to contact corporate and the Better Business Bureau before I got the attention the issue deserved. The process was stressful, time-consuming, and honestly a hassle.
That said, once corporate got involved, they kept their word. They approved the mattress exchange I had been requesting, and the new mattress has been a huge improvement. I’m very happy with it and have been sleeping much better.
While I still believe the process needs improvement because customers shouldn’t have to go through so many steps to resolve an issue, I also believe it’s important to acknowledge when a company follows through on its promises. They ultimately did the right thing, and I appreciate that.
Thank you to everyone who helped get this resolved. I hope Mattress Firm continues improving its customer service so future customers have a smoother experience.”
“Service was amazing loved my brand new couches they came so quick the process was so easy and fast would definitely recommend this furniture spot to everyone !!!”
10AM - 9PM
50 Tarrytown Rd, White Plains
Mattress Stores
“Mike was such a kind customer service rep! Really enjoyed his personality and expertise. Felt like he really connected with our group during our shopping! Thank you Mike!”
“Purchased our nursery glider from here and our experience was excellent! We worked with Walter and he was SO helpful, responsive, knowledgeable, patient and detail-oriented every step of the way.
We initially purchased one chair/put on hold for future delivery but after measuring our space, decided we wanted to exchange it. They were super accommodating and helpful, and showed us a ton of options until we found the best fit. The white glove delivery was also very seamless.
Highly recommend!!!”
“I was very pleased with the customer service. The varieties and attention given to my needs were amazing. The cleanliness, the time spent with me and flexibility in delivery was outstanding. Ask for Josery and you will have the best deal! Vincent also helped out.”
“Working with Alex was wonderful! He was super patient and explained the differences between three different living room sets I was looking at and helped to choose an area rug. I would definitely recommend him and look forward to making future purchases at Bob’s.”
“Dalton was the gentleman that helped me at bay plaza. He was professional, respectful to my needs and very friendly, I purchased all new kitchen appliances which were delivered at the exact window I was given . We were extremely happy with his professionalism that we returned and purchased a washer and dryer. Highly recommend. See Dalton for great service.”
10AM - 7PM
2450 Grand Concourse, Bronx
Mattress Stores
“Had a pleasure at Mattress Firm today with Frank.
I called on Friday with my concerns, was told to come in, and when I arrived he was ready for me.
The process was smooth, and pretty fun (I had my 8 yr old daughter and mom with me). Frank showed me mattresses based on my physical complaints and needs, and with different price points. He gave me tips on pillows, how the comfort can change with different mattresses, and the difference in female anatomy and how that makes our sleeping and pillow needs different.
I loved every minute of my visit. Got a great deal (didn't even realize there was a sale going on. Perfect timing), learned a lot, and will definitely come again.
Thanks Frank!”
10AM - 9PM
1855 Central Park Ave, Yonkers
Mattress Stores
“There's a Raymour and Flanigan in my neighborhood that my family has purchased from often - mainly due to the convenience, as their customer service has been inconsistent over the years. This time, we happened upon the Raymour and Flanigan in Yonkers on Central Avenue and decided to check this location. The salesman was very professional, informative and welcoming. He compared features between the mattresses within an slightly above our budget without feeling like he was upselling to us. He answered all questions and provided delivery information. The entire process was satisfactory, streamlined and fairly quick. The customer service rep who finalized the sale was pleasant and polite. Overall it was a very good experience and we feel confident that will ultimately be satisfied with the mattress we selected with the salesman's assistance.”
10AM - 9PM
2500 Central Park Ave, Yonkers
Mattress Stores
“I had an amazing experience purchasing a couch and coffee table from Brianna. She was an absolute sweetheart from start to finish. She was attentive, professional, and went above and beyond to make sure I was completely satisfied with my purchase.
She answered all of my questions, made the entire process easy and stress-free, and genuinely cared about providing outstanding customer service. It’s rare to find someone so dedicated to making sure their customers have a great experience.
I couldn’t be happier with my purchase and highly recommend working with Brianna if you have the opportunity. Thank you again for the exceptional service!”
“I had an absolutely wonderful experience shopping at the Ashley showroom on 340 Baychester Ave store (NY)
I want to give a huge shoutout to Breyanna who went completely above and beyond to help me. Finding the right furniture can be overwhelming, but they were incredibly patient, took the time to understand exactly what I was looking for, and never made me feel rushed or pressured.
Their helpful attitude and exceptional customer service made the entire process smooth and stress-free. If you are heading to this location, do yourself a favor and ask for Breyanna —you will be in great hands!
Thank you again for the stellar service!”
“Randy was extremely knowledgeable and helpful. He took the time to answer all of our questions, even knowing we were just researching and not ready to purchase today. Well worth the stop!”
“The salesperson Gary at the Manhasset location provided incredible service. He was extremely knowledgeable, professional and easy to talk to. Because of him the experience was much better than any other mattress retail store I’ve shopped at. Most other mattress stores I’ve shopped at used high pressure sales tactics and hovered over me making it difficult for me to make the right choice while having enough time to peacefully shop. A great experience.”
“⭐️⭐️⭐️⭐️⭐️
Village Furniture and Mattress in Elmsford is fantastic. Juan and his team are extremely professional, helpful, and incredibly reliable. This is my second time working with them and the experience was just as great as the first—easy, smooth, and zero stress. A one of a kind experience these days.
Top-notch customer service and people who truly care about doing things right. Highly recommend.”
“Thank you to Joe, i recieved the best attention and help I needed to get what I wanted and in a best pricing ever, I will definitely share to others and encourage people to go to Maddy home to get what they want. Appriciate the help.”
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“Great Deals! Im super satisfied with my purchase! Good customer service, top notch quality , great personalities. Gina and Sal exceeded my expectations for my new apartment. Thx so much”