U-Haul Moving & Storage of New Rochelle offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, portable U-Box containers, and self-storage options. Customers can easily reserve rentals through the app, though in-person service is highly appreciated. The staff and manager are attentive, helpful, and ensure a smooth experience, with rentals arriving clean and smelling nice. The facility is consistently very clean, and the storage units are well-maintained, providing a safe and organized environment for storage needs. Customers have praised the top-tier customer service and the helpful support provided during moves. The location also features a very clean and pleasant bathroom, which stands out among public facilities. Some minor issues noted include storage unit doors passing through very hot areas, causing discomfort, and occasional inconveniences like water in vehicle door handles upon pickup. Overall, U-Haul at New Rochelle is regarded as one of the best-run facilities, offering reliable service and a positive experience for both local and long-distance moves.
Tyrone is EXCELLENT person he understood my needs and the process real smooth
November 2025
Easy to reserve, pickup and return. Smooth process without any hiccups or surprise fees, will definitely use this location for future moving needs.
November 2025
Exceptional customer service. I walked in and had a reservation, the representtive assisted me and answered all my question. In addition helped me and walked me through the van to ensure I know where is what.
