-
January 2024 by Red Man
Great service, professional & timely on mechanical issues & body work.
-
November 2023 by Andrew C.
The classic scum auto repair you hear about. Take advantage of people who don't understand cars. Go somewhere else and save your money.
-
November 2023 by A GL
My issue was diagnosed and completed quickly. I was impressed by how immaculate the repair shop was!
-
August 2023 by David S.
I have never written a YELP review but this review is worth expressing to others because my experience with Joseph at A&A was a refreshing departure from the norm in the auto repair business. I could write about their professionalism or how courteous they were but Josephs honesty is what compelled me to write this review:I had a mechanical issue with my driver-side window and Joseph quoted me what the charge would be. Although I knew it was going to be expensive I had no choice but to give the go-ahead. Later that day I received a call from Joseph that he was able to do the job for less than I was quoted. I was shell-shocked that an automotive repair guy would actually lower the rate. That has never happened to me.Not only will I forever be taking my car to A&A for repairs but I am going to share this with all my friends in the city who have cars.
-
June 2023 by Darrell Ross
Had work done on my car... the work was priced higher than most repair shops, and the repair did not last very long. Would not revisit!
-
May 2023 by Jeff Kott
Really great experience. Called in morning with an urgent issue, got me in quickly without an appointment and fixed issue In same day. Very professionalService: Brakes
-
February 2023 by Kim Louie
I have been so impressed by A&A Imported Motors. I moved to NYC in 2020 and asked a trusted friend with ties to the Auto industry for recs for luxury vehicle service. He asked around and told me A&A and it’s been one of the best recommendations I’ve gotten here for service on my Range Rover Sport. I live downtown, but it’s worth it to drive to UES for a place you know and trust. The staff here is incredibly nice (especially Joseph!) and professional and they’ve always taken a very honest and straight-forward approach to helping me. I’ve come in with some random requests - like installing a hitch cage when I came in for an oil change - and they’ve always been super helpful and never pushy about things they see & recommend fixing. Most recently - when rats ruined my engine, they were super helpful and cooperative, working with me and my insurance company and being so flexible in holding my car until I could come and get it. I really couldn’t recommend them enough and am so happy I have a trusted resource like this in the city!
-
January 2023 by Henry Case
I had an emergency flat tire & came here and had fantastic service from the moment I arrived. All the employees were friendly, accommodating & helpful, and I had my spare put on within 20 minutes. Not to mention the kind owner did not even charge me for the service - I very highly recommend visiting this business for your car service needs!!Service: Tires
-
July 2022 by Sammy Smith
I called a whole bunch of repair shops before calling here, but I'm sure glad I found A & A. Unlike other shops, they actually spoke with me on the phone in a friendly and helpful way. For the parts and labor combined, A & A charged me less than the other shops quoted me to JUST look at the car, let alone fix it. Finally, A & A was one of the few that had the right part for my car (2011 BMW). Service was speedy, professional, and very reasonably priced.
-
June 2022 by Monica Harbison
Always reliable and expedient quality service. Quick turnaround, extremely knowledgeable and polite staff.
-
June 2022 by Arnim H.
This shop is a little jewel that does great big work at fair prices and no BS attitude. They take care of our 2005 Lexus like it was theirs. The car comes back clean and we always know what to expect. Lynne is organized at the front desk and Joseph is a great customer service manager. I have lived in the burbs and the city and put these guys' expertise, value, and delivery at the top of 40 years of dealing with repair shops. I can't believe they are so convenient in the neighborhood.
-
April 2022 by Peter E.
First off, I'm not a big one for writing on Yelp, or any social media for that matter. I'm choosing to write about A & A because, as a customer for over 30 years now, they 1) deserve my thanks for unfailingly doing the job I both hope and expect of them, and 2) for their benefit and for that of potential customers who may be looking for a good garage. My advice is--give them your work! I first went there when, having moved to NYC in 1988, I was looking for a good indy for my 1981 BMW 320i. Having checked out their shop at the time, I noticed both a high-end Mercedes (in 1988, less common than now), and a big diesel truck, both worked on in what was evidently a well-organized shop. I figured I'd give them a try. Through various cars, including fairly new and old ones since then (currently a cherry BMW), I've returned regularly (except when I've had dealer maintenance coverage). I know a thing or two about car repair, but I'm no pro mechanic. I have to say they have always taken care of my cars with care, skill, and good value. Joe, the owner, is a stand-up guy. Front desk people David (earlier), and Lynne (for a long time now), and Joseph are knowledgeable and easy to deal with. In short, I recommend them highly.
-
February 2022 by Caroline Angell
Honest, fair, excellent communication and a quality repair. Highly recommend!
-
November 2021 by Randy C.
Literally ordered tires paid for them only to have them never reach out then when I called "the guy" had left town and tires were gone as well . No offer to make things right etc shady
-
October 2021 by TK B.
I was working around the area of the shop and had a little accident where i locked myself out the car. I called 3 other mechanics nearby and they did not want to help me. i finally called A & A and they were so nice and understanding. they sent out two very nice guys who helped me unlock my door and retrieve my keys for no charge!!! They are very nice and helpful. Thank you so much ! I will definitely visit their shop if i run into car problems in the future.
