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March 2024 by Nismo Life
Rookie/unprofessional Driver showed up to the wrong address and then caused more damage to vehicle, driver left the car half way in the bike lane, saying that's the best he could do after we gave him a 5 car parking spot. I sent pictures to the email on file, and they disregarded the pictures and basically stopped replying to me. If your insurance is recommended, be sure to send pictures to your insurance before and after the tow, and it would save you the headache.
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February 2024 by dave
Got my car to the dealer and they fixed it under warranty no haggle and very helpful.
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February 2024 by Cristhian “Flybuddha” V
Liars will give you a time and not make it . Dont trust this company. Said 30 mins and 2 hours and half no tow at all. They just have a bunch excuses to make.
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February 2024 by Navon Somekh
A1 towing was very responsive and worked quickly! They also promised to take care of something the next morning for me and sure enough it was done first thing in the morning! I highly recommend working with them.
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January 2024 by Marco Greenberg
Got an amazing tow by Zulqarnain Mehr! My tesla was parked 5 levels below ground and we could not get it out for what felt like weeks. Zulqarnain was incredibly helpful and communicative, I would 100% use A1 towing & collision's services again.
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January 2024 by Anthony Buzantian
They sent out a truck when no one else wouldn’t. Excellent service and communication
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December 2023 by Marc Helwani
Had an incredible experience. Haroon was amazing and took care of everything right to the dealer. Would highly recommended!!
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December 2023 by jerry preval
Z is the best and I appreciate his help
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December 2023 by Herman Canosa
My car stopped running in a part of the city with heavy traffic, and I had to pull over into an awkward area. Zuki showed up cool, calm and collected. He was incredibly professional in a moment where I was nervous and helped tow the car to a safe place. I highly recommend A1 Towing & Collision. Thank you Zuki!
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December 2023 by Azim Butt
Thank you so much for your help! A1 came to help me when it was pouring rain with timely manner. I recommend this company to you all if you ever get stuck on a road on nyc.
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December 2023 by Renea Purvis
10 stars for Ali. He was very prompt, he knew his job. He did what no one else would do. I give him 10stars. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐! He will be highly recommended to anyone I know that need a tow. Great job Ali from A1 towing. EXCELLENT! Thank you so much! He also arrived very quick not even 30 minutes. 15 maybe 20minsA1, you are on speed dial.
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November 2023 by Lee Bing
Best service awesome all ways recommend
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November 2023 by Rachel Nicole B.
I happened to get connected with this towing provider through my roadside assistance service and I had a great experience. The person coordinating the service was super polite and professional and the driver of the tow truck was also extremely thorough, prompt, and professional. Made an unpleasant experience much easier to manage and I would definitely recommend!
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October 2023 by Yossi Indig
I had an unfortunate experience today when my Tesla Model X got a flat tire after hitting a pothole in the Lincoln Tunnel. I immediately contacted roadside assistance, and they dispatched A1 Towing to assist me. I must say that the driver was exceptional throughout the entire process. He was incredibly polite and took great care of my car. He maintained excellent communication with me and even sent a picture of my car parked neatly in my driveway after delivering it.However, the only drawback was the waiting time. Roadside assistance initially informed me that they would arrive within 90 minutes. Unfortunately, when the 90 minutes passed, I received a text from A1 Towing stating that a truck would arrive in the next 30 to 45 minutes. This extended waiting period was quite inconvenient, especially considering I was in Manhattan at the time.Nevertheless, despite the delay, the A1 Towing team were all fantastic people to work with. Their professionalism and attention to detail were commendable. I appreciate their efforts in ensuring the safe delivery of my car. I would highly recommend their services, just be prepared for potential delays in the estimated arrival time.
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October 2023 by Matthew Kusniar
Dispatched from my insurance, Armando did an amazing job. He was incredibly polite, helpful, and knowledgeable when I was stressed and broken down in the middle of a busy street. These guys are great!Service: Car towing