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March 2024 by Maddie Linde
The staff I encountered at this store were amazing. I was shopping for a family funeral wanting to find something that made me feel great, and I was approached with such kindness and empathy. I loved my outfits and I will be coming back many times simply for this incredible experience.
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December 2022 by Trey Reynolds
Incredibly helpful, courteous and knowledgeable staff.
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November 2022 by carolina zarate
Love the clothes but I was very disappointed about my shopping experience.I was looking for a dress for a special occasion to wear next day which I mention at the very beginning.Found a dress I loved but the belt was too big.Michelle, the sales person convinced me to get it and that they had a regular tailor that could have it fixed for me in time so I agreed as she promised it will be ready on time.Next days no news, I give her a call and she says the tailor hasn’t come in and that they might need to send me the dress with Uber package. I agree again.As it gets later I try calling again and there’s no answer.Finally the tailor calls me to say I have to pay him and that I have to call the Uber. At this point I just go ahead as I was running out of time.I didn’t even get to wear the dress because it took the driver too long.Definitely not buying here anymore ?Update: the store manager contacted me and provided me with a full refund. Not the best experience but this was appreciated!
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October 2022 by Joni M.
Yesterday I had the pleasure of visiting Alice and Olivia in the Meatpacking District and my experience could not have been more positive thanks to Yas. She was charming, helpful, fun, and offered many creative ideas when I told her of an upcoming event I'll be attending. I'm already looking forward to visiting the store again thanks to Yas...wish there were more like her as it makes the whole shopping experience that much more enjoyable!!
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October 2022 by Mahogany Browne
The best place to find fashion that fits your body like a glove!
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January 2022 by T R (CombatBoots12)
Incredibly helpful, courteous and knowledgeable staff.
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May 2021 by Mar L N.
I found the salesperson unusually rude and neglectful at this location. Same beautiful clothes as the other stores, but given the price, not always the most flattering tailoring. Lovely fabrics though.
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February 2021 by Justine M.
Love the clothes and recently Ji helped me with an order and she was just the best!! Super helpful and fun and personable - she really went above and beyond to make sure I got what I needed! If the rest of the staff is half as incredible as Ji you're in for a smooth and enjoyable shopping experience! Plus the clothes are so cute, duh.
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December 2020 by Kelley Fox
I came in here looking for a birthday outfit && left with 2 outfits instead of one !! All the associates were super friendly && attentive && helpful . I was so indecisive but they helped me choose between so many options - thanks boys.
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July 2020 by Melissa L.
This review is for an online purchase. Alice and Olivia masks are well made, comfortable and stylish. I am impressed with the care they put into each one at an affordable price. I especially like the thoughtful note included. Thank you for keeping me safe and s
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May 2020 by Sammy T.
They deserve zero stars. Review is for masks sold on their website aliceandolivia.com . I am a senior and ordered their non medical grade cloth face masks urgently needed for covid 19 protection. I admired their claim in bold letters of thousands of masks being donated to first responders. Placed the order on 4/14/20, their est delivery date was 4/17 which was great, I thought. Weeks pass, no masks, was told "sorry, due to delays shipment is now CONFIRMED for May 19, " (ONLY AMONTH LATE). Did they donate my masks maybe? New date passes, still no masks, was told June 5 is NEW shipping date. Meanwhile I found many similar complaints posted on Twitter etc. Buyer beware, don't be fooled.
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December 2019 by Sharon P.
This review is about the overall customer service experience at A &O, not this particular store; however I want to give people a head's up. Buyers beware: made the mistake of ordering an item at full price at the beginning of November. Tags still on it, and its now 30% off. But, A&O will not give discount and it is too late to return. Just makes me feel ripped off...
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August 2019 by veronica zuñiga
(Translated by Google) Very nice place(Original)Muy lindo lugar
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November 2018 by Carlos Carvajal
Lovely clothes! !!