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October 2023 by Vinith Reddy
Great service and location
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October 2023 by perry dhulesia
Great deal of discounts for students
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August 2023 by Jorge Esteve Lopez
Sube. Great guy. Great Service. So, 5 stars!
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July 2023 by Komal khandelwal
I recently purchased a Tumi cabin bag from Ambassador Luggage, and I must say it has exceeded my expectations in every way. Tumi is renowned for its commitment to quality craftsmanship and attention to detail, and this cabin bag truly lives up to the brand's reputation.This Tumi cabin bag is an outstanding travel companion that offers exceptional quality, durability, functionality, and style. Its attention to detail, robust construction, and ample storage space make it an ideal choice for frequent travelers. If you're looking for a reliable and stylish carry-on bag that surpasses expectations, I highly recommend purchasing the Tumi cabin bag from Ambassador Luggage.
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July 2023 by Ricky Kej
Had walked into the store on the 24th of June to buy a carry on suitcase that could accommodate my laptop. They showed me various models, and I zeroed in on a Delsey (France) branded suitcase. They told me it was 190 USD, but charged my card 217 USD without any warning, later saying it was taxes. This was surprising to me, because the prices should have been inclusive of taxes. My first red flag was that all the prices are handwritten.The lady convinced me that they were authorized distributors and gave me a simple tag, and told me that could be used as an international warranty.I bought the luggage since I was in a hurry (my mistake), and then when I was packing back at my hotel room, I saw the defects seen in the photos attached. The zip was not free running, kept getting stuck, and then I saw that there were some defects in the stitching, because of which the zip would constantly get stuck in the fabric (in multiple places). This was very annoying, and I am certain the zip will not last very long. There was also stitching undone in 2 other places (not zip related)I left for Paris, and in the airport I showed the suitcase at a luggage store. They told me that this was most likely a factory reject which was sold, and Delsey would never pass such a defective product.Also, I checked online, and the same suitcase is available between 160 to 170 USD everywhere. So I paid over 50 USD extra for a defective product, with no warranty.Would not recommend going to this store unless you do your due diligence, and are certain that they are offering the right price. I made the mistake of trusting them and not checking the prices online. Also ensure you have a proper warranty card. All in all, I could have handled this purchase better, so just letting everyone know. I will of course be open to changing/deleting my review if the store can offer an explanation, or if I was wrong about these things.
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July 2023 by Mansour alkhaja
Amazing hospitality, customer care and very knowledgeable staff, Subi is an amazing person, all the best guys, you earned my loyalty ????
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December 2022 by Erin Wheelock
Just bought a Samsonite carry-on! The gentleman who helped me was great and extremely knowledgeable. He also never pushed to a higher price bag which I greatly appreciate.Excited to use my new luggage next week!
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November 2022 by Avichai Elgavish
Highly recommend Sibi and Anbassador luggage, excellent shop, superb friendly and professional team and a variety of all the top brands
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September 2022 by bronte louise allen
Very handy place to drop our luggage, while we explored the city. Great customer service!
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August 2022 by Paul Jones
Great selection of luggage. A little pricey but first class quality. This place is for the sophisticated traveler. The salesperson was friendly and knowledgeable.
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August 2022 by Reza Heravi
I bought a suitcase from this brand a few years ago, it's great, it's the best, but now one of its zippers is missing and I can't lock it. I'm very sad, and because I live in Iran and we're embargoed, there's no way to buy spare parts of this beloved brand.
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June 2022 by De-andre Tatum
I’m glad this store came back and survived covid. This is the only luggage store around and the new location is great. They moved up the block from the old location. The man is there seven days a week to help!!
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March 2022 by Johanna Holleben
Had a great experience with the store and the service was very friendly and open!!
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February 2022 by Joseph Ruzzo
Left a $750 piece of luggage in august to be fixed . Never told they were closing. They robbed me in the amt of $750 , unreplaeable luggage and the cost to fix.Last I heard they are in the middle eat and not coming back. Google you owe it your followers to let people know!Is there anyway I can get the owners name to give to Tumi. They may be able to track down owner since they supplied them as a Tumi sales representative .Joe Ruzzo
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August 2021 by anthony gopar
Great selection of Luggage and reasonable price great service an knowledgeable staff highly recommend place to shop
