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January 2024 by Shaun Liboon
Will and Kirk were really helpful. No fuss or attitude, just great USA made clothing and genuinely kind dudes.
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January 2024 by Griffin Wilson
Have always been an online customer and just happened to pop in to the store in-person today to browse. We probably spent an hour trying on things and chatting, finding what really worked for us and exploring some new designs. The employees here and their resourcefulness are a cut above the rest! Definitely a customer for life.
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January 2024 by Jonny Davis
High quality durable clothing that's made in the USA. Great customer service. The store has a hidden fitting room which feels like a secret area.I'll be back next time I'm in the area.
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January 2024 by Alex Glueck
We all know the clothes are outstanding and the customer service is great in general but this store in particular is the best. I don’t even bother calling the general customer service line, I just call Kurt at the Soho store and I’m always well taken care of. It’s not enough just to make great clothes, you have to have the warranty, customer service and most importantly good people. AG and the NYC store has it locked down!
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December 2023 by Mark Milstein
Wonderful fit, wonderful embracing coziness, and the best helpful folks working at the Soho store!
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December 2023 by Thomas Koebley
I made a point to drive to NYC America Giant from southeast PA when they opened. Kirk has been there from the start. I have returned just about every year since. The products are amazing and Kirk is above and beyond helpful and friendly. They truly are the "world's greatest hoodie". All the clothing is quality.and truly American made.
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October 2023 by Justin Taylor
Great store, great selection, thoughtful and helpful staff, and a long-lasting product made in the United States. What more could one want? Kirk and his colleagues are a blast.
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October 2023 by Faz
Really poor customer service or should I say no customer service. There is no phone support. Products are shipped the slowest and cheapest way with tracking numbers that cannot be tracked. And they don't respond to emails either. Would not buy again or would recommend them any more.
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October 2023 by Ross Canell
Luxorious sweats at a reasonable price point, and Will helped me find exactly what I needed.Great men's apparel shop in SoHo! Thanks, Will and American Giant!
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September 2023 by Ross C.
Luxorious sweats at a reasonable price point, and Will helped me find exactly what I needed. Great men's apparel shop in SoHo! Thanks, Will and American Giant!
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September 2023 by Whitney G.
the worst!!!!!!!!!!!so regret buying a blouse there.thousands of emails that you cannot turn off.hate this place.
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September 2023 by Jeff Grieves
Terrible customer service, slow to respond, terrible communication. Ever since the new owners have taken over this company has gone down hill. All communication email only, no customer service number. Buyer beware
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June 2023 by Nate Krinsky
Kirk was awesome and super helpful at the shop. great to check out stuff in person, didn't know they had a store in NYC until I walked by.
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June 2023 by Jordan Chunco
American Giant clothes are fantastic and the store employees at this location are amazingly helpful and friendly. I would not hesitate to shop here in the future.
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April 2023 by Andrew Bruner
Fantastic store. Kirk was a great help in getting me the size/fit I needed. Friendly and professional service from the moment I walked in. If you are need of well med basics and can get to this store, absolutely do it.
