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August 2023 by Emma Rivera
It looks like there hasn't been an up to date review in a while here so I wanted to add that I had a fantastic experience here. The associates were very welcoming and non judgemental towards me. I wanted to try on a pair of trousers and so the associate went down to get them. They didn't work out for me but the associates were still friendly even though I did not end up buying anything. Would definitely recommend this location if you like Anine Bing!
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March 2023 by Jaclyn W.
I was excited to see the assortment in person however the staff spoiled it for me. I walked in and began to look at the apparel piece by piece and the staff didn't say one thing to me in terms of a welcome or hello. They chose to have a personal conversation in-front of customers. I made it through the entire store and when I began to exit, one said "bye". I'mAbsolutely appalled the lack of professionalism.
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February 2023 by Colleen Uribe
Though I love the merchandise, the customer service is awful. They are mean, and really could care less if you bought something or not. No thank you’s in there, and do yourself a favor and do t use cash, utter confusion.
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April 2022 by Laura Hansen
Horrible customer service. We visited the store near Central Park to purchase the “New York” sweatshirt, but they were out of the size we were looking for. They then called this store on Bleecker St. who had the right size in stock and asked them to hold it for us until the end of the next day. Next morning we traveled to this store to pick up the shirt only to be told that they had sold it since they thought “they had already held it for more than a full day”. They had not. It had barely been 24 hours and we were specifically told that we had until the end of the day. Don’t offer to set aside items if you don’t have a system that makes sure you don’t cheat your customers, it shouldn’t be that hard. We traveled all the way to this store for nothing and they didn’t offer any solution or compensation, they were barely sorry. Don’t set your foot in here.
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April 2020 by or rozen
i've been waiting in the store something like 15 minutes only to get into the fitting room... so i left and didn't bought anything.