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October 2023 by Sohum Dalal
Amazing guy! Great Product! Replaced my battery for my watch in seconds.
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September 2023 by celeste gluz
Amazing service. Great price. Very helpful! Repaired leather goods and tapestry. Highly recommended.
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July 2023 by Caitlin Manno
Amazing experience!! My daughter wears ankle foot orthotics and buying shoes from a store for her has been a nightmare. I found Rafaello Custom Made Shoes and it has been life changing for her. She walks much better with her custom made shoes and doesn’t complain about discomfort anymore. Highly suggest this place if you have any foot issues that make buying shoes difficult.
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July 2023 by James Herlan
I brought my leather shoes that had a loud noise, a squeak, and he replaced the soles, shank, and fixed the size. I went to many places with no success, however Rafaello fixed all the problems and now I have the most comfortable shoes I've ever owned. He has the best prices in New York City. He also widened my shoes in the front because they were tight and uncomfortable. I am happy to use my favorite shoes again because of his craftsmanship. Thank you Rafaello!
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July 2023 by Isabella Espinosa
Great service, knew how to fix the hole on my skirt by glueing instead of ruining with stitches. Took off all the water marks from my lamb skin skirt that got soaked at a party. Really happy with the service!
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June 2023 by Taylor Cole
Perhaps he is good for custom shoes but I had a terrible experience here. The work was outrageously expensive and the quality was very poor. He charged me tax when I paid cash and then when I went to pick up my shoes he charged me again. He also glued suede to the outside of my strap and then roughed up the heel. I spent $400 on two pairs of shoes that look like trash.
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June 2023 by luke
THE BEST SHOES YOU CAN BUY! Shoes made exactly for my foot shape in the exact style I wanted. He can actually make any sort of shoe you could ever want and make it fit better than any you've had. I would highly recommend to anyone for any type of shoe or any foot shape.This pair he made me came out beautiful and I am already picking out my next!
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May 2023 by Karen B.
UPDATE : I wore my bag for the first time today, and it broke. This business is a SCAM. Avoid them!
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April 2023 by Lazhar Menassria
I was treated so well here by a store manager. She put the value of a lifelong customer over a stupid rule and honored a discount I'd earned from corporate. So instead of losing a customer who buys ALL his footwear, I walked away with the boots I wanted, at the price I deserved to pay, and I will continue shopping here.
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April 2023 by Mimi Minoucha
Love this store. They have a great selection of shoes and accessories. After looking in many places trying to find the right shoes (in silver) for an upcoming wedding, I found the perfect pair at this store.
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April 2023 by Brendah SK
Great prices, very convenient location as it's close to all major public transport stations and just block away Doesn't have the best selection of shoes but it's a 5 shop with a big selection, especially .I had great designer shoes from this store over the years for prices you can't compete with.
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April 2023 by Bernardo Lopez
Amazing attention to detail and incredible customer service! Everything that I requested was accommodated and delivered on time. I tailored my jackets and jeans/pants
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April 2023 by Mourad Roua
Love the shoe store! Looking for a designer shoe without paying the obscene amount, GO HERE!!!! And if you sign up for member rewards, you will reap the benefits!!! And its free!!!
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April 2023 by Gérard Rouze
Always a pleasure dealing with this particular business. The owner is very knowledgeable and always offers a solution to anything related to shoe repair. Not to mention his ability to redo custom sneakers in exotic leathers. Thank you!!
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April 2023 by Alia Roster
The shoes are worth it and a great selection the store is clean and the employees are very helpful i would go there again ?