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March 2024 by E Equestrian
The biggest cons in the country. I went in there to trade in my daughter’s iPhone 11 & get her a newer model.The sales person & the manager offered me a bundle package of a new phone with an iPad for $60 ($30 for phone, $30 for iPad) for a monthly payment over 3 years. Still retaining my old family plan on the new phone. She & the manager both assured me that the ipad did not need an additional line & would work fine with hotspot or wifi. Turns out they added an additional line & my bill went up by $200.Beware of their scams. crooks par excellence
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March 2024 by Grace K.
Wait for service despite having ample sales people around. Perplexing - one guy does the work, the rest have reasons why they can't help you,
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February 2024 by Олег Шатуев
I have used their services for less than a month. As of now I like everything.I thank Amber for her assistance during my registration. It was very helpful.
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February 2024 by Jacquelyn Soychak
Steve was very attentive and knowledgeable. I went into upgrade my phone and the entire process was seamless. Thank you Steve!
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February 2024 by Nicholas Shaw
From the moment I walked in I was instantly greeted by sales representative. They helped me with an issue pertaining to my account that nobody else could fix, which I greatly appreciate Shoutout to this store.
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February 2024 by Mohammed Ali
Was visiting New York when my phone broke, luckily the staff/management at this location were super friendly & easy to deal with. I was in and out with a new phone in no time and was able to enjoy the rest of my vacation in the Big Apple. Highly recommend them!
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February 2024 by Gian Fierro
Great service provided John and his team
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February 2024 by A B
Horrible experience. The salesman was trying to flirt with my daughter. Very unprofessional. Then he unfortunately mistakenly added a phone line to our account which we didn't order. Overall disaster experience.I am updating this review based on the manager of the store reaching out (see comment). I spoke with her and she was a class act; very receptive of my concerns. Hopefully others won't have the same experience as a result of this.
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December 2023 by ankit patel
She’s very helpful and nice work
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October 2023 by Earleen Clarke
This by far was the best experience that I’ve ever had in any AT&T store. The rep who assisted me was extremely knowledgeable and was able to help me navigate through all my options ending with a reasonable resolution. I’m grateful.
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September 2023 by Natalia Vodzyk
Angie is super knowledgeable and professional. I never met anyone so knowledgeable in this store, not even close. She needs to be promoted to the position of the store manager.I know what I’m saying, I had 10 years of business experience about 20 employees.She is smart, patient, customer oriented.We purchased iPhone 14 pro yesterday for my husband, it was in the late evening. Angie helped us and stayed late as long as we needed. It’s really about the human factor, I didn’t like this store until yesterday .
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September 2023 by Raissa Carvalho-Ruehle
I have never seen a team of people so caring, patient, and attentive. I've been in my phone stores, and this one has by far mine and my husband's respect! Both salespeople and the security guard. I just want to say thank you for all of your help!
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August 2023 by Ryan Richards
We had issues activating our new phone so we visited this store for help, and Angie was incredible as far as getting everything figured out and set up in no time. Extremely pleased with the service here.
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June 2023 by Jerónimo Manuel Frete Sanz
Miguel is an amazing guy! He was really helpful. Very charming, kind and easy going. He solved all my problems.
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June 2023 by Paola Poucel
Beware!!! They add-on services you didn’t ask for and give you limited or erroneous information about your plan. I keep finding hidden charges on my bill.