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November 2023 by Seohyun Kim
Kate is an amazing sales associate!! She tended to my husband and I with the best care. I’ve been using the products she recommended for a few months now, and my hair has definitely been improving ❤️
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September 2023 by Justin Joseph
For my wife's birthday weekend in NYC, we did a lot of shopping. Like, a lot. She wanted to stop by an AVEDA store as she as always loved AVEDA. We decided to go to the AVEDA at the Time Warner Center in NYC. Upon arrival we were welcomed by both Jeff and Karina. Two pleasant and professionals that made everything go smoothly. From the knowledge and insight to the delicious tea we were served while we waited spoke volumes of these two store managers. To Kate (Regional Manager) & AVEDA, take care of Jeff and Karina ;) They are class acts and made it easy for me to spend my money for my wife's bday! Thank you!- Justin (patient hubby)
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September 2023 by Lorraine Carpio
Hi my name is Lorraine Carpio I been coming the Aveda store for almost 3 yrs now, Rosa is always so amazing to me. Rosa should be honor and award of excellent customer service since then I know longer buy shampoo from any store only Aveda ran out of shampoo must return soon thanks Rosa for you're services. See you soon.
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July 2023 by Sana Ahmed
Karina and Jeff were super lovely . It was my first visit and super pleasant. They are so kind and caring and I felt cared for with sincerity and attention. Thank you and I’ll be a repeat customer. I look forward to seeing them again!
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May 2023 by Rosemary (nycstylecannoli)
Wonderful shop, always stop when in Columbus Circle. Rosa waited on me yesterday and was a real pleasure to deal with. Aveda products are great for your hair and they can check your scalp condition as well. Highly recommend.
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March 2023 by Shannon M.
Kate at the Columbus Circle Aveda store in New York City, NY is amazing. I had the wrong shampoo and different type of conditioner, which made my hair look over moisturized and limp. Kate helped me find the perfect selection of shampoo & conditioner for my hair. My hair has finally come back to life! Thank you so much Kate for your care, knowledge of Aveda products and for your help.
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January 2023 by Julia K.
Came into the store right as they were opening and Rosa greeted me almost immediately. She was super helpful and lovely. I usually don't write reviews, but Rosa had excellent customer service! Would love to shop there again.
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January 2023 by Chaoran Zhang
The service is just annoying. I dun even know this word can be used to describe a service.The thing is, once you ordered something from it, nothing you can do even if you cannot receive it more than a week and the customer service will politely let you know you see things are shown here on the information we sent you together with tons of rubbish promotions in the way that are you blind?Stay away with this awful brand to keep yourself from troubles
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December 2022 by Ao Ma
Rosa is one the best staff i have met in NYC. She is very helpful and very knowledgeable with all the products. And also gave me a lot of tips of how to take care of the hair.Happy holiday to rosa and all of u who sees the review!
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May 2022 by Kenneth Jones
I keep returning to the Time Warner location of Aveda because of a wonderful first encounter with Rosa, who aimed me toward the hair care products that I wanted/needed. Samples of variant grooming products led me to try new things and realize my needs for different products on different days. All leading to new purchases. She's a positive spirit who listens. Shopping is a pleasure there because of her.
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April 2022 by Noelia Rivera
I was casually walking by the Aveda inside the Time Warner center when I decided to go inside. I was immediate greeted by a very pleasant and smiley representative named Rosa , and I automatically felt welcomed despite of being with my toddler in a stroller who was crying at the time of entrance. She made us feel welcomed ( both ) and she was so knowledgeable of what I exactly needed to achieve the hair texture I was looking for. She never forced a purchase and even recommended I sample a new product. If I owned a business I would want more representatives of the brand like Rosa. Thanks again for your much needed politeness and help. Will definitely visit again.
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March 2022 by Jenny S.
I have to say aveda online makes it hard to go in the store when they have the same promotions in store, online but I'm so glad I decided to stop being lazy and make it in to the Columbus circle store. Kate was so sweet and patient with me as I restocked my necessities. I also did a scalp/hair test and a freaking mini facial for free(the best part!)!! No, actually the best part was that she listened to me! She actually heard and understood my concerns (especially with this season changing) and made good recommendations. But I honestly couldn't afford all the recommendations so she gave me samples, which once they run out will be getting a full size of. If it weren't for her attention to details (and patience) I definitely would've missed the opportunity to try new products that I need for changing weather. Thank you so much Kate!
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February 2022 by Katherine Loanzon
We are regulars to this Aveda location, but this is the first time I truly wanted to leave a review about the impeccable service that Rosa gave me and my daughter over the weekend. We stopped by to see if they had the travel size bottles of the shampoo and conditioner my daughter uses so she could bring them to swim class. Unfortunately, the brand doesn't carry them in travel sizes. Rosa then asked my daughter about the texture of her hair and recommended travel sizes of a different type of shampoo and conditioner that would be good for her hair type. She took the time to tell us the difference between the different types of shampoos and conditioners and we found her advice really helpful. Thank you, Rosa!
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January 2022 by Alexa Magnotto
What a fantastic experience! Shakira was so knowledgeable of all products and was able to guide me to the right line needed for my hair. She was very personable and kind. Thank you, Shakira!
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November 2021 by Jennifer Lluch
Let me just start off by saying wow wow wow . What a great experience I had last week when visiting the store . Rosa is such a sweet and helpful person . Just knew exactly everything I need for my hair and I am so happy with my results . Thanks Rosa .