-
January 2024 by Cesar Garcia
Got my bracelet on 6/14/22 and by Oct 2023 it was already looking silver as if it was supposed to be gold plated but I ordered real solid gold. I sent it and they cleaned it and polished it to make it nice and gold again but after taking it to a reliable shop to test it they said that it’s not actually 10k gold but more like 7-8k if I’m lucky ! Straight up scamming people I guess other review are true they only do care about big name celebrities and not the regular average customer. TAKE YOUR MONEY TO REYS GOLD AND CASH OUT IN MIAMI, BEST IN THE GAME. And no they didn’t pay me to say that just giving you customers a better place to spend your hard earned cash, don’t get scammed
-
January 2024 by Fey Saechao
First of all I live in California I don’t usually write reviews about places, but I just had to for this one. Aviane jewelry is one of the best jewelry store I have order from ever since I’ve ordered from them I have been communicating with one of their Best sales agent Russ, who has always went above and beyond to make sure me and my husband are satisfied with our product And also very respectable and Communication is excellent If anyone is looking for new jewelry, ask for Russ, he would treat you like family..
-
January 2024 by javauntae thomas
I got Two new pendants both is great especially my bear, the arms, legs and head move, when i go to sales, kiss, or other jewelers to clean me pieces they say who did this, this is different i like this and it has weight to it. They give you exactly what you ask for. Recently i just got earrings they are very nice and shinning. They will work with your price range if needed
-
January 2024 by Christina Perez
Honestly the worse place ever ! I truly think they are a scam at least with online orders. I placed an order end of November to receive before Christmas and order never shipped. I kept being told by customer care that it would arrive by Christmas but it never did. Toward the end I was ignored by email and chat support, they stopped replying to my emails. I don’t know how a company like this can run a business. I was highly disappointed and filed a dispute with my bank as this company basically stole from me! I do not recommend at ALL!
-
January 2024 by Options Mafia
Amazing experience with Russ at Avianne, guided me through the whole process and created the most beautiful wedding ring for us. My fiancé was in love with the ring, HIGHLY RECOMMEND going to Russ for all your custom pieces!
-
December 2023 by Christina P.
Honestly the worse place ever ! I truly think they are a scam at least with online orders. I placed an order end of November to receive before Christmas and order never shipped. I kept being told by customer care that it would arrive by Christmas but it never did. Toward the end I was ignored by email and chat support, they stopped replying to my emails. I don't know how a company like this can run a business. I was highly disappointed and filed a dispute with my bank as this company basically stole from me! I do not recommend at ALL!
-
December 2023 by Hank H.
Bought a 10k 24" inch necklace. Shipped me a 22". Order says 24", Shipping says 24". Bought they say I ordered a 22". Really? All they had to do is return it and credit my credit card. Instead they went dark.
-
November 2023 by Blaine W.
Received my pendant and the enamel was all worn off and quality was sub-par. sent back and "Daniel" said he would send a free gift as a nice gesture for their bad quality jewelry and they seemed to forget to send it with the new pendant. Also was promised a video showing better quality product and a different product they were offering, yet only received a blurry image of product. There are better jewelers out there and you should avoid this place.
-
October 2023 by Past Customer
Straight scam artist do not order from their website walk in to the location so if something is not right you can physically walk back in. These people magnify their jewelry making small diamonds look bigger then pictured. Charge you a 20% restocking fee but still lie and say they refunded your money when they did not. Y’all have the wrong customer tho I will sue for my money, you can not keep a product and a persons money in America and be a legit business it’s one of the fastest ways to lose your business. Give me back my money!
-
October 2023 by Carlos A
Company changes price after you leave them a deposit, then they refuse to give you refund, Russ and dean are both rude and have zero customer service. I tried multiple times to resolve the issue we had before leaving a review like this but they are both extremely rude and disrespectful. Take your business somewhere else and save yourself a headache. Unless you are a celebrity or a multi millionaire they will take care of you but if you are just your average working class citizen, do not even bother doing business with them. All buyers beware.
-
October 2023 by Roya Hatamifard
This guy really knows his stuff!! The difference between Alex and other buyers is that they don't like to take into account the gemstones or diamonds in the piece, into consideration. You are much better to try Alex first and get a fair and reasonable amount for your jewelry.Not scrap price like others do to take advantage. Alex is a guy you can rely on.
-
September 2023 by Alec Rivas
Went in looking for gold, came out with diamonds. Thanks to Daniel he helped me find the right ring for the right price, knows his background when it comes to diamonds and clarity. He assisted me all the way and walked and talked me through the process super satisfied with his customer care and super satisfied with my purchase.
-
September 2023 by Josh
Fantastic store with amazing selection. Daniel was super helpful in helping me get my first piece. Competitive pricing and overall very accommodating. Highly recommend for anyone looking to get some jewelry.
-
September 2023 by James Xenos
Russ was helpful and informative through the whole process even through text before arriving. While in the store, he and the rest of the staff went out of his way to make us feel taken care of and at home. My wife and I are super happy with our purchases and will definitely return to work with Russ!
-
September 2023 by Donna Soodalter-Toman
They may be "jewelers to the stars," but they suck with the regular folk! I ordered a custom chain for my client and then they came back saying it would be an extra $840. Then, I wait and wait (after paying). I keep calling. Someone else gets on the phone and says we cannot make that chain and the other guy didn't know! Do if they ever call me? No! So we pick out a different chain, even more expensive ( this is in late Feb, then March, then April. Finally, after countless calls, by me,they can't do it. Took until July for a refund! Do notrerecommend, ever!
