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February 2024 by Fargad _alwardat
Very good
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February 2024 by Massimo Mancini
Really a great hotel! Lovely rooms.Excellent service.Top customer care: after a small misunderstanding about the bill, they took steps to reverse the excess items even a few days after departure.
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February 2024 by Mbb B
Amazing service, the brunch it’s great, everything in the spa was fantastic, highly recommend for anyone looking for attention to detail and elegant styled everythingRooms: Clean and comfortableWalkability: Great locations and easy to get around the city from thereFood & drinks: Brunch is the best, fantastic
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February 2024 by Matt Moye
If I could give 10 stars for service I would! This is our second time staying here in 2 months. On arrival the door man remembered us and welcomed us back. A few weeks prior the concierge team was able to get us a reservation to Polo Bar for Valentine's day, something AMEX and we didn't accomplish on our own, and finally, after an amazing Broadway show, the host at the bar had a reserved table for us back at the bar. This might be the best service we've seen at any 5 star hotel and what you should expect. I need to take more pictures next time! High reviews to the whole team.
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February 2024 by Leila Leila capri
The hosstess in the bar should be fired . I’m sure there’s multiple complaints about that guy . I have never seen a hosstess like that in 5 start hotel He walks around like he owns the whole place and plus gives you that kind of a look when you walk in . He never smile oh say hi . Very aggressive look and with bad attitude
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February 2024 by Gloria Pinkney
Chris (Bar host) is amazing. He assisted us with seating. We initially sat at the bar. Once there, the bar tenders ignored my fiancé and I for an unreasonable amount of time. After this occurrence, I went back to Chris who was very hospitable and assisted us in getting a better accommodation and server. Thanks Anton! You were amazing as well. Cheers ?
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January 2024 by mario del villar
Excellent
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January 2024 by Mohammmed Alhakim
I recently had the pleasure of staying at the Baccarat Hotel in New York, and I must say, it was an absolutely phenomenal experience from start to finish. Every aspect of my stay was beyond my expectations, and I cannot recommend this hotel enough.From the moment I stepped into the grand lobby, I was greeted with elegance and sophistication. The stunning crystal chandeliers, the exquisite artwork, and the impeccable attention to detail truly set the tone for a luxurious stay. The staff at the Baccarat Hotel were not only professional, but also warm and welcoming, making me feel like a valued guest throughout my entire stay.One particular staff member who made my stay even more memorable was Aida, who works at the lobby coffee shop. Aida's kindness and gentle demeanor truly added a special touch to my mornings. Her genuine respect and attentiveness made me feel like I was a part of the Baccarat family. Aida's passion for her work was evident in the way she prepared my coffee, ensuring that each sip was a delightful experience. I am truly grateful for her exceptional service and the positive energy she brought to my stay.The rooms at the Baccarat Hotel are nothing short of luxurious. The attention to detail in the design, the plush furnishings, and the state-of-the-art amenities created a haven of comfort and relaxation. The bed was incredibly comfortable, and the linens were of the highest quality. The bathroom was spacious and well-appointed, with luxurious toiletries that added an extra touch of indulgence.The hotel's amenities are equally impressive. The fitness center is well-equipped and maintained, allowing guests to stay active during their stay. The spa offers a range of rejuvenating treatments, providing a perfect escape from the hustle and bustle of the city. Additionally, the hotel's restaurant offers a culinary experience like no other, with a menu that showcases the finest ingredients and flavors.The location of the Baccarat Hotel is also worth mentioning. Situated in the heart of New York, it offers easy access to some of the city's most iconic landmarks and attractions. Whether you're looking to explore the vibrant streets of Manhattan or indulge in some retail therapy on Fifth Avenue, the hotel's central location makes it an ideal choice.In conclusion, my stay at the Baccarat Hotel was an unforgettable experience. The impeccable service, luxurious accommodations, and attention to detail truly set this hotel apart. I would like to extend my heartfelt thanks to Aida for making my stay even more special with her kindness and respect. I cannot wait to return to the Baccarat Hotel and create more cherished memories.Thank you, Baccarat Hotel, for providing an extraordinary stay that exceeded all my expectations.
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January 2024 by Tre Tre
This is one of the best High Tea services I have ever experienced. Trust me, I travel all over the world for tea. There are so many choices of good tea. The scones and savory treats were so delicious. The setting of the ambiance was fantastic. They deserve a Michelin Star for Tea service if it was a such thing. It was a birthday well spent.
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January 2024 by N H
Very beautiful, clean and their service is excellentWorth a try
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January 2024 by Jinwenrui Ma
Great experience!
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January 2024 by Andy Abramson
Fascinating place.. interesting drinks with good people watching. Minus 1 star for crazy prices ($55 old fashioned) and meh service.
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January 2024 by Espinel Marketing & Events
One of my favorites spots in
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January 2024 by Wilfredo Marcano
Gorgeous place, perfect to enjoy a quiet and luxurious stay, surrounded of the incredible Baccarat beauty and elegance.Safety: Security staff is very attentive and friendly.
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January 2024 by Kee S
Luv this place highly recommended!Afternoon tea is awesome!