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February 2024 by Will Bachrach
This is another classic Banana Republic store. Great location - right next to the World Trade Center. This store is spacious and well staffed. Large selection of both men's and women's apparel. This store is actually especially pretty as it has really high celings with two separate levels. One for men's clothing and one for women's clothing. Bear in mind that the store closes at 7 PM. Great location!
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February 2024 by Yaris Bet
I must say I like this store very much, the service and staff are always there to help you very clean,always good sales and variety but oh boy I do hate to deal with the manager, every time she’s involve in anything from a sale or a problem, (a short hair blonde young lady) she is so unpleasant to talk to always arrogant ,she seems always annoyed, she takes all the good experience away, every time is the same with her. Very sad because everyone else at this location are so nice and helpful but her. I hope she reads this and learn how to talk to clients specially her being the manager and in the costumer service industry .
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December 2023 by James Holmes
I must take a moment to commend and thank Helena.The holidays can be dark for some and not everyone shares in a festive spirit.Helena was engaging, bright, attentive and her positivity and care turned what was otherwise a lonely and unsuccessful day Christmas shopping into a success.I cannot thank her enough for her expert care, guidance and distinct professionalism - I left the store with all that I needed and with a smile that I could carry all the way home.Amazing associate, wonderful store and some beautiful items - thank you so very much!
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December 2023 by Tatiana Pinchuk
there are almost no mirrors in the store, the fitting rooms are dark, there was not enough light to clearly see the color of the cloak
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December 2023 by Taylor Knighton
By far my favorite location. Close to the office and the service here is excellent. Will is by far the best sales associate I’ve encountered (attentive, stylish, and not pushy whatsoever). Recommend 10/10
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December 2023 by margie mayfield
Store was so busy but it was very organized and had amazing selection
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August 2023 by VAJA MANIA
Dear Store ManagerI hope this letter finds you well. My name is Vaja Mania, and I am writing to express my disappointment and frustration regarding a recent visit to your Banana Republic store located at 101 Liberty St #1420, NY, 10006.On August 5th, at around 7 pm, I visited the 2nd floor of your store with my friend. Unfortunately, our shopping experience was marred by an incident involving one of your staff members. I feel it is important to bring this matter to your attention, as it greatly impacted my perception of your store.During our visit, your staff member went beyond the scope of her duties and proceeded to impose her political views on us, particularly about my home country, Georgia, and Ukraine. She expressed support for Russia's actions, which deeply offended and hurt me, as I have lost dear people in the conflict with Russia.Furthermore, she mocked and sarcastically questioned the history and experiences of my country, showing a lack of sensitivity and empathy. While I understand that individuals are entitled to their opinions, such behavior is highly unprofessional and unacceptable in a customer service setting.As a customer, I believe that political discussions have no place in a retail environment, and it is crucial for store employees to maintain a neutral and respectful stance towards customers' diverse backgrounds and experiences.I kindly request that you address this issue promptly by taking appropriate actions with the staff member in question. Such behavior reflects poorly on your store's reputation and does not align with the values of inclusivity and respect for customers.I believe in the importance of constructive feedback and hope that this incident will serve as an opportunity for improvement in your store's customer service practices. I trust that you will take the necessary steps to ensure that no other customer has to endure a similar experience in the future.Thank you for your attention to this matter. If you require any further information. I look forward to hearing from you and witnessing positive changes in your store's service.Sincerely,Vaja Mania
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April 2023 by Omi T
Today was my first time in Banana Republic. I'm usually an Old Navy or Gap guy. I was looking for a nice outfit for a special occasion next month. So shopping for clothes always gives me a bit of anxiety and I was about to walk out the store and a staff member named Elijah asked if I needed anything. Pretty sure he was an angel sent by the heavens because that man calmed all my anxiety with his suggestions, patience, and help. You just made me a Banana Republic fan! Thank you!
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February 2023 by Dennis Frink
The staff is amazing and the selection is top notch. Never disappointed
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January 2023 by Farin
Brianna is amazing! She help me with the style I looking for. Thanks her efforts.
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December 2022 by Adati Tarfa
High quality items. Pay attention to washing instructions.The staff at this location are amazing!
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September 2022 by Roy Nicolet
The shopping assistant just told me that there is a major discount. At the cashier he told me that I need to apply for a credit card to get it. What a waste if time and disappointment
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July 2022 by Greg A.
I made a trip to this Banana Republic to buy pants. It is a large store in terms of physical size, but it has almost zero inventory. There were 2 styles of men's pants in the entire store. I walked around for several minutes to make sure I wasn't missing anything, but in fact there was almost no inventory whatsoever. The entire store was very sparse. It felt like an art gallery there was so little in the store for sale. It's like they were trying to discourage people from buying anything by only having a handful of items out on display. Really disappointing experience. I will not return. I can't imagine how this location could possibly stay in business when they offer almost nothing for sale.
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June 2022 by Leo Phillip
Beautiful store, wonderful service. Manager and team made us feel special and took care of us personally. Thank you for the great visit. Happy Holidays
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June 2022 by Ronald Tang
Found everything I needed with great customer service! The energy from the employees was exceptional and I will come back whenever I need anything from t shirts to ties! Shout out to Jasmine!
