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October 2023 by Duane Vick
Bangkok Bangkok is a garbage bank. I tried to send money to my fiance through western union and the bank wouldn't receive the money. We switched to Krungthai after this. Don't use BANGKOK BANK.
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November 2021 by Dhruva Aliman
Horrible service…actually no service. Can not get through them at any phone number. Totally incompetent. They are a joke.
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October 2020 by Bill Hawkins
Horrible. Cannot get through on any number. I have no idea why they are even open.
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March 2020 by Nickie Scott
No one answers the phone during bank hours. I have regularly transferred money from my Wells Fargo account in California to my Bangkok Bank account in Thailand over the last three years. For some reason they have not accepted the transfer now and there is no one to answer any questions about why. I will need to crawl up the food chain here in Thailand to find out why this is happening. The international customer service representative here in Thailand said that they have had over 100 complaints about this recently. Typical to Thailand customer service though no one seems to have any solutions to problems.
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February 2020 by Gar Nelson
As a US retiree, currently living in Thailand, I'm very happy this NY branch exists. Having a branch of my Thailand bank with a US routing number allows easy routing of my direct deposit retirement checks without me needing to do anything other than wait for the SMS that my paycheck has been deposited. If you think of this as a brick and mortar bank you can walk in to, you'll be disappointed. If you think of it as an easy and convenient way to route direct deposit checks from the US to Thailand, it is outstanding.
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January 2020 by Dee Masters
If I could give it a zero I would. There's one review here which says they opened an account for him but they must be speaking of a location in Thailand not this NYC "branch". The woman at the NYC location rushed me out and refused to answer any of my questions. She insisted that they provide no service for anyone including Thai nationals. If they do nothing here as she claims then what is the purpose of this physical location in NYC? Something is awry.
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December 2019 by Is E
This is not an actual branch of the bank. It appears that this office is here for the sole purpose of funneling large amounts of money in or out of the country.
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December 2019 by Shawn Akkra
Many Questions, but no answer ??
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December 2019 by Keith W.
Do not put any money in Bankok Bank to transfer. Recently I deposited money in my Bangkok Bank account to transfer to my wife She never got the money and when I asked questions the Bangkok Bank in NY replied that they sent the money but it has never arrived. The Bank has done nothing to research this problem
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November 2019 by Delighted Day
If you have opened a bank account in Thailand, they said you could not do anything here for you. You’ve to go back and do business in Thailand.
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November 2018 by Jack Kappel
I worked with Noppawan on opening an account and she handled it professionally. :)
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July 2018 by NinjutsuDensho .
Do not under any circumstances use this bank. They are heavily Anti-Foreigner. Even something as simple as updating your email or phone number you are not allowed to do it online and if you go in person even if you are a long time customer with passport copy, drivers license, bankbook, bank card, and all old and new information etc., they still will refuse you. I am not going to give you my original passport just to update my email or phone #. That is completely unreasonable and you can F right off.
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July 2018 by Glenn G.
I have been using Bangkok Bank since 2007 and went many years paying for wire transfers,before I thought to check if there was a US office. I discovered there was a New York branch with an ACH so it made it possible to transfer funds to the Thai account with a Bill Pay. This made it much easier and a whole lot cheaper as a Bill Pay has no charges. The transfers usually take a maximum of three days,but if the bank is closed in Thailand due to a holiday then it will take longer. Still the best and cheapest way I have found to transfer money to Thailand. And by the way Bangkok Bank is the only Thai bank that I know of with an American branch.
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August 2017 by Chand Aarfi
My name is Chand I am Indian exporter please call me my business ladies dress stitching my company as a fashion designer in Jaipur Indian
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October 2016 by Robert Spielman
Don't waste your time. They don't exchange currency.
