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February 2024 by WY
The service desk front staff is rude and unhelpful. Don’t think he wants to help at all. When the financial advisor was not available he just said if you need to go just go, disregarding my time to come here to the branch. Bank of America, given the bad reviews here, you should address the front desk staff attitude and give training.
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August 2023 by Edward Marión
Very Good Customer Service.
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April 2023 by Celia Bradley
Notary was incredibly unhelpful. Said he was unable to notarize a document and refused to tell us what was missing for him to be able to sign it.
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March 2023 by Imelyn Lahey
I just came in to deposit a check and the teller (Stephanie) lacked the ability to communicate with a human. Who greets the only person on the line with 'come,' then proceeds to say "are you going to put your card in" (with a face) when not only did she not ask initially but I was in the middle of finding it. Afterwards gives me the receipt slip without a word. What a joke. I've been a customer of Bank of America for a long time. Are they really going down hill?!
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March 2023 by Em F.
I just came in to deposit a check and the teller (Stephanie) lacked the ability to communicate with a human. Who greets the only person on the line with 'come,' then proceeds to say "are you going to put your card in" (with a face) when not only did she not ask initially but I was in the middle of finding it. Afterwards gives me the receipt slip without a word. What a joke. I've been a customer of bank of America for a long time. Are they really going down hill?
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February 2023 by Bander Abuattieh
Bad service and no staff one single teller all the times even when busy. Manager is the worst customer service. They push everything to phone calls be because they don't want to work.Employee always busy assisting each other due to lack of knowledge.
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January 2023 by Jade Adams
Understaffed. Misgendered a trans woman and completely ignored me as I was waiting for my scheduled appointment. Please do a basic check-in.
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January 2023 by Jade A
Understaffed. Misgendered a trans woman and completely ignored me as I was waiting for my scheduled appointment. Please do a basic check-in.
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January 2023 by Alex Burau
Got a great experience with getting certified checks. Peale were nice and process was quick and easy.
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September 2022 by Craig J.
Bank of America as a brand has been very helpful but this branch is particularly unhelpful. I came with a Certified Cashier's check from another bank addressed to me as a wedding gift and during my wedding weekend. The teller and the manager/person in charge looked at me with skepticism and did not attempt to help me repair my check when some of the numbers came separated when torn from the perforated edge. It literally felt a bit discriminatory and I was dismissed easily and quickly, despite being a customer for over 15 years with Bank of America. I then literally used tape and repaired it myself and deposited the check via mobile check deposit and it worked just fine, but with no thanks to them. The lack of care, skepticism and overall disdain by the employees here was something of note and I would never recommend this branch. This was on 09.03.22 and during the day. Again I'm happy being a Bank of America customer, but this branch frankly sucks and their staff can't be bothered and need to check their opinions at the door and help customers.
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November 2021 by Damir Tokubayev
I had an appointment on Saturday, and I had to wait about 5 min. Staff was really friendly and I’m satisfied with the service. Special thanks to Belinda:)
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August 2021 by PATRICK Dev
Spectacular service. Very helpful.
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June 2021 by Geo L.
Poor customer service. They have a dozen people here but only one of them is actually working. Feels like watching paint dry. Since I'm waiting 30 min for a simple transaction, might as well spend the time leaving a review.
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February 2021 by JQ Mo
Really helpful! I finally find a bank work on Sat. The manager helps a lot. She helps me to create a checking account while I am a new international student. Appreciate
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February 2021 by Pablo Gonzalez
What can I say about an ATM, it worked and it was clean.
