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February 2024 by Albana Mulkurti
Wonderful experience with manager Gabriel at the union square branch.He helped me and my family and was very patiently and professional.Leaving the bank very happy. Good luck
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December 2023 by Kawsar Chowdhury
Worse, one stupid guy (was speaking partly Spanish) was serving as a cashier, ordered to halt even before he completely finished serving. Very uncaring and disrespectful. Will never go again.
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August 2023 by Natalya Kondratyaeva
hello! I want to express my gratitude to Bank of America, namely the branch NY5-163-01-01, Unoin Square 36 E 14th street New York, NY 10003 and the manager Gabriel Maldonado for explaining to me how and what works, for the smile on their faces, good mood, for the endurance that my children interfered with the conversation, for resolving my problem, understanding, I am very happy that I am your client! more clients for you, career growth, always stay so responsive! I love my Bank of America! Your branches and terminals are everywhere, which makes it very easy for me to find! Thank you very much!
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May 2023 by Juanita R B.
i did a appointment 1 month ago to come here to the Bank of America while it was raining and nobody attended me even though the person who attene me a month ago said he will help me . And when i wanted to use the bathroom one person would say they would open the door and the others say the bathroom was broken
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April 2023 by Sid&Saul
Never a long wait for a teller. Able to assist. I can't stand the windowless staircase I have to walk down and the sharply dressed accessory staff standing around with their thumbs in their pockets, but they're getting the job done.
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April 2023 by Liza Sokolovskaya
i just had the best experience with Gustavo! he gave me time to think and didn’t rush me into things, asked me to ask him everything and anything that i don’t understand
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March 2023 by Natalie Pienkowska
Best and quickest customer service I’ve ever received at a Bank of America location. The teller, Adrian, was very kind, attentive to detail, and quick to help.
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October 2022 by Jason W.
Visited Tuesday 11 Oct 2022 around 1:20pm local time, hoping to grab some coin sleeves and vanish. I figured: fast in fast out, no one needs to get hurt. Except.... long-ass line for the tellers. Daggone it. So I see one of the reception-guys-in-suits cruising by, mans looks busy as all heck, I ask him hey I don't want to queue up, perchance can you grab me a bundle of coin sleeves? And he says bet I'm on it [not a direct quote]. And so for me, le consumer, what would've been a ten-minute affair was chopped down to a three. Bravo! I didn't catch this man's name but he's got mocha skin tones and a lovely demeanor and if god forbid the branch manager dies, this guy should take the stick.
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August 2022 by Channing Lin
Had the best experience making a new bank account and credit as an international student. Everything went smooth. Contact AB if you’re going to make a new account there.
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August 2022 by Huma Adnan
Wonderful experience with Abderrachid at the union square branch. I came just before the bank was closing at 5 pm and he answered all my queries very patiently and also helped me with account after his working hours. Leaving the bank very happy. Good luck Abderrachid ?
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August 2022 by Elin Minkyeong Kim
Abderrachid’s service was so nice! He helped me to open a bank account and even recommended the credit card for my situation that I already had in my mind. Thank you so much!
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August 2022 by Paulene Thompson
My experience today was great. My relationship banber,Abderrachid was warm, pleasant, comfortable to be with. Great personality for dealing with the public. Thank you.
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August 2022 by Mr.DontwatchDat
Abderrachid was excellent and every helpful the whole process took seconds to complete and I strongly recommend this guy for anyone starting they account
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August 2022 by Mengyi Zhang
I really enjoyed the service at this location. He is very nice and welcoming and patient to explain to me details.
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August 2022 by Jinky Bejarin
Abderrachid Elhimeur, help me with all my needs here in Bank of America… can’t ask for more he really give me a good assistant Thank you so much!
