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February 2024 by Tifari Ramsey
This location has a great staff always willing to help and also great service
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October 2023 by J L
After I went this place today. I am totally and extremely disappointed with Bank of America. Let me tell you my horrible experience with Bank of America. I have a business account here many years . On 10/01, I mailed my rent check to landlord by mail box near post office. which I used to do. I checked my bank account during the night on 10/5 if landlord took the rent. I was shocked my money is gone $11251. But I wrote $8851. After few minutes I figured out. Someone stole my check , copied and rewrote the name and amount. Then use fake copy deposit by BOA app. Because I can see the fake check picture front and back on app. I call customer service and reported as soon as possible. I tried to explain what’s going on. But customer service little mad me . Because I did not follow her say yes or no. I did not feel she understood my situation . I called every day. Customer service always say they need business days to handle it. Today 10/11 I got email and asked me fill the form and fax to them. That’s why I rush to this place from New Jersey. I don’t have printer, staples closed near the bank. The guy in front of desk asked me print the form first or make an appointment then they can help me. I thought they can help me print a few paper forms and fill out. Then fax them. It won’t cost too much and Maybe just spend 30 mins. I am wrong. My bank account money gone. No one cares about it. I want to ask Bank of America. I didn’t make any mistake. You did not check or verified check is real or not. Took money from my account just by a fake check copy. Excuse me. It’s your bank fault. Bank should respond to that. I should ask your bank where is my money. Not you asked me to offer lots of documents and bring me so much trouble and stress. I want to say Bank of America. You lost a loyal customer. You are the most worst bank.
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October 2023 by Jack L.
After I went this place today. I am totally and extremely disappointed with Bank of America. Let me tell you my horrible experience with Bank of America. I have a business account here many years . On 10/01, I mailed my rent check to landlord by mail box near post office. which I used to do. I checked my bank account during the night on 10/5 if landlord took the rent. I was shocked my money is gone $11251. But I wrote $8851. After few minutes I figured out. Someone stole my check , copied and rewrote the name and amount. Then use fake copy deposit by BOA app. Because I can see the fake check picture front and back on app. I call customer service and reported as soon as possible. I tried to explain what's going on. But customer service little mad me . Because I did not follow her say yes or no. I did not feel she understood my situation . I called every day. Customer service always say they need business days to handle it. Today 10/11 I got email and asked me fill the form and fax to them. That's why I rush to this place from New Jersey. I don't have printer, staples closed near the bank. The guy in front of desk asked me print the form first or make an appointment then they can help me. I thought they can help me print a few paper forms and fill out. Then fax them. It won't cost too much and Maybe just spend 30 mins. I am wrong. My bank account money gone. No one cares about it. I want to ask Bank of America. I didn't make any mistake. You did not check or verified check is real or not. Took money from my account just by a fake check copy. Excuse me. It's your bank fault. Bank should respond to that. I should ask your bank where is my money. Not you asked me to offer lots of documents and bring me so much trouble and stress. I want to say Bank of America. You lost a loyal customer. You are the most worst bank.
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August 2023 by Jack Patterson
Called to ask a question 2x today no one picked up after I went through the automated system and dialed 4 so I went in person. Not only was there an unbelievably long line to interact with a teller, all the other folks working there were sitting idly and not actually helping people while the one person who was brand new sat behind the glass. It was almost like these people at this branch including manager viewed it as beneath them to actually help the long line of customers that needed assistance if it wasn’t their exact function at the branch. These days there are so few reasons to go into a branch. Def made me wonder if having a BoA account was really worth it / doing it for me when there are so many options.
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June 2023 by Meerim Zhanybekova
I recently had the pleasure of being assisted by Joey during a visit to my local bank branch.His assistance at the bank was nothing short of outstanding. His exceptional knowledge, dedication, and personable nature made my experience smooth, efficient, and ultimately, a pleasure. He is a true asset to the banking institution, and I highly recommend seeking his assistance for any banking needs. Joey's commitment to exceptional customer service sets a commendable standard that I believe should be acknowledged and celebrated.Thank you very much ❤️
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June 2023 by J A
Everytime I need assistance and I go there, I get am outstanding service and all my doubts are cleared out! Mohamed is the best ever! Happy to keep my business w you
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June 2023 by J M
The business manager is very friendly and helpful! He was able to meet my needs and address all my inquires, thanks!
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May 2023 by Phil O Shea
As an international customer, my wife & I received excellent and highly professional service from Mathew Cardenas Relationship Manager as our issues were resolved in an efficient manner thanks to Mathew’s can-do solutions-oriented approach. Full marks
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March 2023 by Sophia Byoma
I stopped by the bank to resolve issues with my account and met with Mohammed Imam, he was very patient and went above and beyond to ensure all my questions were answered and issues totally resolved without wasting too much time. I left the bank a very happy customer ?
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January 2023 by s a
I went in a few weeks ago on the day before Thanksgiving weekend! Although I came in right before 5pm, Channel quickly made sure Joe and Jimmy took care of me. And I was able to open a new bank account that same evening!! Thanks, guys.
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October 2022 by John Wang
Chanel is so nice that she helped me so much. I am really not familiar with all the process and she handled everything for me.
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August 2022 by Marcelo Falciano
I opened my checking account yesterday at BofA and got really surprised about how well organized they are.I made an appointment and they were waiting to help me with that on time.I would like to mention that Mohamed was extremely kind and helpful in welcoming me to BofA. He is very good, patient and smart. You guys have a really distinctive relationship manager business owner specialist.I am very glad to be a customer of this bank!Thank you again for being so supportive!
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August 2022 by Meet Patel
A very good place to get your banking needs sorted. Must meet Mohamed Imam, who is very helpful and friendly.
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August 2022 by Taylan Akca
I have both a business and a personal account in this bank. I am very pleased. They're always smiling. Sometimes there can be a short intensity, but this happens in every bank. Especially Mohamed Imam is the best banker I've ever seen. He does his best to solve any problem. Thank you.
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August 2022 by Santiago Forero
Got an outstanding service from Mohammed to open my account and other banking services over the last couple of weeks. Usually short waiting time, few customers and overall very satisfying attention.
