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January 2024 by Jezza
Terrible customer service, the receptionist/front desk this morning, a blonde man had no interest in learning more about the nature ot my inquiry and shared, without my consent, personal info in giving me an example. Was very condensing and unprofessional.
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August 2023 by K
Resorting to google to vent my frustration on Gustavo who works here. Very hard to make compliants anywhere else that will get the attention of management.
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December 2022 by Paolo Fu
Got stuck here for an hour being helped by support when the atm ate my card and deposit. Missed dinner. Don't use the atm closest to the door. I am switching banks due to this experience.
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September 2022 by Vincent Combe
The worse BofaA office in the city. Nobody knows what he has to do. Is there someone competent or qualified here ??
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June 2022 by S G
Couldn’t be worse. Went to this place because a last minute request for a void check to setup direct deposit. Got rejected at the front door saying I have to order online, the bald male was very rude. Then went to another boa they helped print the check within 5 min.
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May 2022 by Aska Damn (ScarRosa)
Bank of America is a leader in funding Big Oil.
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January 2022 by Bianca Brookes
Everyone is so nice here and the business is so clean. Weidan helped me resolve the issue I was having. Great customer service. He deserves a raise.
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October 2021 by Tamara Pajovic
We had an amazing experience and the best costumer service! We really had a tricky task for them and they didn’t mind at all they were so welcoming and so nice. David and Davic were awesome! Thank you so much once again, and thank you for making us feel so welcomed!
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July 2021 by Shiqi Gan
Couldn’t be worse. Went to this place because a last minute request for a void check to setup direct deposit. Got rejected at the front door saying I have to order online, the bald male was very rude. Then went to another boa they helped print the check within 5 min.
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July 2021 by Olivia Wu
Worst service, worst employees. The people sitting in the front desk is soooo rude.
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June 2021 by CoCoBear
Came to this location today with my husband but im waiting outside with my infant and toddler, my husband is the account holder for small business account, try to withdrawal , teller sent the verification code to my cellphone, but i was waiting outside but still can see my husband and the teller, i told my husband for the verification code and he told the teller, but teller said i have to come inside, i have stroller with infant and 1 toddler, its not convenient for me come inside, but teller keep insist want 3 of us! my husband is the account holder and he have the verifcation code, why still have to give hard time only withdrawal small amount? unless if the person whose withdrawal is not the account holder then you can need more for security purpose!this location for the 2nd time give hard time to withdrawal, and this the only worst location compare to all other location that we ever visited
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January 2021 by Han Kaya
You can kill all your day by waitingSingle bankerEach customer takes 1 hourIf you are the third one you kill 3 hours for nothing?Good luck
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December 2020 by Expiravit
I was here for taking bank card and create account. This was my best experience with a bank⭐ Clean, good design, existing USB for charge mobile phone if you need wait⭐ polite staff⭐ personalized service⭐ my situation was not simple and specific, but they helped me⭐ my English is very bad, but the employee could explain all the details to me and work with meJia Ling Chen, u are the best! Sry for inconvenience when working with me. Thx for help!
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November 2020 by Maria GP
Rude personnel. Shut the door in my nose 15 mins before the closing time.
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August 2020 by Expiravit x
I was here for taking bank card and create account. This was my best experience with a bank⭐ Clean, good design, existing USB for charge mobile phone if you need wait⭐ polite staff⭐ personalized service⭐ my situation was not simple and specific, but they helped me⭐ my English is very bad, but the employee could explain all the details to me and work with meJia Ling Chen, u are the best! Sry for inconvenience when working with me. Thx for help!
