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March 2024 by Eric Lankford
Justin at the teller desk was great to help me with a unique problem! Awesome manager too
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February 2024 by Frank TheWhite
Michael Santana was of great service and got my bank account opened quickly and efficiently, he was also super knowledgeable, overall a great experience! Thank you!
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January 2024 by Volha Hrechka
My favourite BofA manager works here. Mathew Cardenas is a great professional and very kind-hearted person. From the first visit I noticed how much he is willing to help. You can feel this professional care in letters, calls or visits in person. I really have something to compare with. Sometimes was not possible to solve my issue in 30 min visit, so Mathew came back with an update for me by mail. My case is not easy, so we kept in touch with Mathew on weekly basis and got already great results. People like Mathew change opinions of the Bank for the better.
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December 2023 by Albana Mulkurti
Michael assisted us to initiate a wire transfer in no time, very professional, Rockefeller Center branch has a welcoming staff and very professional!!
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November 2023 by Lukas Bradley
Waste of time. Tried to cancel a credit account, but was blown off by the man up front. He made excuse after excuse to how he could not help me.When I call the service numbers, I'm on hold for an hour and a half.It's an intentional round and round to make sure that you're trapped.Bank of America simply isn't worth it.
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September 2023 by Dan Garcia
Fantastic service all around at this financial center. Matthew was very courteous and accommodating, you can tell that he cares about his clients. It is a professional yet comfortable atmosphere A+
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September 2023 by 竹溪尹
Michael is very very helpful and kind!! He’s very professional and very efficient
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August 2023 by arina samedova
Michael Santana was very efficient and helpful! He was kind and extremely professional. Come to him for all your banking needs!!
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August 2023 by Nataly Sagol
Michael Santana was amazing. He was patient, helpful and creative with his solutions. I’ve never met a banker that helpful. Thank you very much.
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June 2023 by Phil O Shea
As an international customer, I received an excellent and highly professional service from Mathew Cardenas Relationship Manager, as all issues were resolved in an efficient and timely manner. So, thanks to Mathew for his can-do, solutions-oriented approach. Full marks.
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May 2023 by Moe
Mr. Michael was very friendly and informative! Helped solve my issues efficiently!
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January 2023 by Maksim Zhuravlev
I want to thank the staff for the warm welcome and professional work. special thanks to Michael Santana for excellent banking service.
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December 2022 by Yuan A. Hartono
Michael Santana was very courteous and patient. As a relationship banker, he explained thoroughly and was able to get me the help I needed. I highly recommend this branch to anyone who needs their banking stuff done at Bank of America.
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November 2022 by Rachel L
Matthew and everyone else here always go above and beyond to assist with their customers. They even once let me wait around after regular hours to make sure I receive a FedEx delivery of foreign currency order!
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September 2022 by Maria Papadopoulou
Michael Santana is the most helpful banker I have ever met. He tried to make sure that any of my concerns regarding my debit card had no grounds; he assisted me in any way, making everything clear for me at the same time.
