-
February 2024 by Vasil Koz
the best employees. especially Tiffany. Carlose
-
June 2023 by Carolyn C.
I wish I could just give them zero stars. Walked in here regarding a question about an account I tried to open on line, and wanted to better understand the time line for the account to be opened (a basic checking account). I already have other accounts with them, so this should have been easy. Instead, I was told the branch manager was shortly going out to lunch and could I come back after the holiday weekend? When I asked for a bit more help, the agent wouldn't even pick up the phone and call customer service to at least try and help. Zero help from other staff in an empty branch. A miserable experience all around.
-
January 2023 by Jonathan Chae
Went through 3 staffs and 45 minutes of wait to get a cashier check. Please value your customers’ time.
-
May 2022 by Эммануил Олегович
Highly recommended this bank office because of the great servise! Especially Relationships manager Ogemdi Nwadike, who helps us to do all which we need very fast and easy!
-
May 2022 by Joseph Urizar
Great staff, Awesome service. Very helpful and patient.
-
January 2022 by Dave Trev
The staff is very helpful and welcoming! I am always greeted with a smile every time I enter. I've never had to wait too long with this group. I definitely see improvement.
-
January 2022 by Patricia Davis Violinist
I had a great experience at Bank of America on 2260 Broadway! Starling Torres (Financial Center Manager) and Cathy Lee (Relationship Banker) were outstanding. They went above and beyond to help me accomplish several complicated tasks which I was grateful for. I highly recommend this outstanding team of professionals who are patient, kind and genuinely care for their customers. ***A very special thank you to Cathy Lee for her expertise,dedication and determination in patiently helping me accomplish my tasks to my satisfaction.
-
January 2022 by Lola Emvoliadu
Excellent service! Jose took exceptional care of me and my need at the bank today. He made me feel very welcomed and every question I had was answered. He is very patient and warm. He made me feel like I mattered and banking no longer felt impersonal. You must hire more employees like Jose in the future.
-
January 2022 by David Downie
The staff is very helpful and welcoming! I am always greeted with a smile every time I enter. I've never had to wait too long with this group. I definitely see improvement.
-
January 2022 by Pedro Alves Pires
Great Experience overall. Ogemdi and Starling were super helpful and the treatment was professional and careful.I recommend this center to everyone.Spectacular!
-
December 2021 by Ronnie kaplan
This Banking center is my Home center From the Financial Manager to the associates they always take care of my business. They are very friendly and accommodating!I run a neighborhood business neighbor the Made in New York Pizza business! I know customer service when I see it and they Got it!
-
December 2021 by Roland Mokuolu
Can’t speak more highly about the level of service and excellence at this Bank of America branch. Ogemdi N. and Sterling T. (FCM) distinguished themselves as experts with a dedication to providing a delightful customer service throughout the process.
-
December 2021 by Bojan Mirkovic
Excellent and efficient service. Ogemdi Nwadike very professional and straightforward. Very happy with the whole process. I was provided with all information and benefits.
-
December 2021 by sione issiaka
Jose and startling was great help for opening our joint account. I would definitely recommend this place
-
December 2021 by sam Mike
Thank you Katiuska you were awesome! The team is always friendly and helpful
