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March 2024 by Faisal Ahmed
This branch is the worst branch . I don’t know why Bank of America open this branch if they cannot serve people why they create people account I just lost hundred thousand dollars deal that I was going to send the money to buy a property and Bank refuse to send because they are closing after 45 minutes I walked in 4:15 pm they close 5 o’clock
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March 2024 by sojin park
I just wanted to get cash from checking’s account. A young lady banker asked me 6 questions, after I gave her correct 6 digit identification code, including my phone number, current address, social security number, first account open date, first account branch address, my old home address… someone, who has experience and etiquette, should be in charge.
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February 2024 by Kenny L
Marcos helped me apply a new business credit card and he is very knowledgeable and helpful.
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July 2023 by Sarah Kaley
Marcos is actually the best. Makes everything so clear and helped out for the multitude of questions that I had! Very efficient
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July 2023 by Porscha Garner
This BOA is the bomb. Customer service is on fleek. Give Marco and the gaurd in this photo a raise!!!
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May 2023 by Kasahun Neselu
Had a great experience! Christopher Curry was very helpful and provided all the information.
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May 2023 by Joseph Kotler
Best banking experience I’ve ever had. I showed up at 4pm with an urgent wire request that needed to be completed by 5. Christopher Curry (one of the credit solutions advisor) heard me out, and was able to make get me with the right person - and then personally stepped in when he thought we were losing time.Chris’s business acumen, organization, expert level understanding of bank of America’s processes and services to best optimize my request and time was the best I’ve seen from anyone at any bank. He completely saved me from a huge financial fiasco and I am forever grateful.
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December 2022 by Helen Young
Adam Barela who works at this Bank of America branch on 57th St. is wonderful. He is knowledgeable, patient and always provides excellent customer service. He is an asset to Bank of America.
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September 2022 by LEE正義使者
The bank manger, a man in the front door is racism, I am an Asian, there is not so busy in the bank, they checked all my ID and keep me waiting. I even lost my driver license inside the bank. I think they forgot to return to me, I am going back to ask, hopefully I can find my driver license back.
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September 2022 by I. SAM
Friendly environment and great service.Especially mr. Christopher Curry was very kind and helpful.
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July 2022 by Wanda D. Moore
Today, I was assisted by Ms. Alexa and Ms. Gigi who were friendly, professional, and excellent with all things BOA. Thanks also to their manager Mr. Vinit.
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February 2022 by Joseph Nam
Great service and location.
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January 2022 by Yekania Herrand
Christopher Curry showed excellent customer service. He engaged me in conversation and made my time at Bank of America feel at ease. I went from being frightened at the fact I didn't have a card to navigate the city with to secure that I would be able to use a new digital card he set up and verified. Thank you!
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December 2021 by Jean R Loreston
Alexa is very good on what she doing.she is very patient and teaching me me very well.thanks to her I can use Bank of America Apps.
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November 2021 by Mena Salamah
I've applied for auto loan. unfortunately, It didn't work out. However, I wanted to thank Klinbert Garcia for all his help. It's been a pleasure!