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February 2024 by Jingjuan Qi
Nice clean waiting area.The internet is slow.but my banker Derrick is great.
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October 2023 by Fares ١
The worst service I have ever had with BofA in the past 7 years. Rude, careless and unhelpful.
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May 2023 by Amirjon Rahmatov
Rude employees, when you come with your problem, they are not responsible to solve your problems
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March 2023 by Sagynzhan O.
Bridget Bone is the best Credit Solutions Advisor in Manhattan! Very friensly! Explained everything! I wish I knew that information before! Best of the Best! Now I know how to improve my credit score for 100%!! Thank you very much!
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January 2023 by Dilek Yıldız
High quality staff
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September 2022 by Jungpil Hahn
Was just there to open an account for my daughter. The relationship banker (Jimmy Pazan) was super helpful!
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January 2022 by Dev-X store
I’ve been to this branch after I tried many other branches of Bank Of America non of them helped as this branch. My issue is that my aacount was on hold and the reason of that they think I’m dead?. I came to this branch after New Year Eve holiday and met Thomas at the front desk who led me to Timothy Ortiz who take care of my case and wouldn’t let out till he was sure that he solved the case from all aspect, it took him almost 2hours to set all my account up again. Big thanks for Thomas the manager of the branch & Thank you for the size of the sky for Timothy Ortiz who took care of my account and solve the bizzare issue..
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January 2022 by Koral Zaborof Adv.
Fatlind, the manager of the location was amazing and professional and assist my husband and I in our urgent issue. Laxmi, the specialist was professional as well and very helpful. We recommended to be here!
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December 2021 by Anna Shurdhi
0 stars if possible. Apparently you can not deposit your paystub neither cash into your account in this branch if you don’t have an ID. The teller send me a verification code to my cell phone to verify that I am an account holder. After she verified she still refused to complete the DEPOSIT. See pictures below. Don’t waste your time. Unfriendly tellers.
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October 2021 by Chao Zhang
Not the most friendly branch of Bank of America. One day I walked into the branch needing their help. I was greeted by "How did you come in?" Well, I walked in as a customer. "We are CLOSED!" and they essentially PUSHed me out. I don't feel my business was appreciated at this branch.
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September 2021 by Kayla L.
I came in on a Friday afternoon and there was maybe two person in line. But it took about 10 mins of waiting as there is only one customer agent with the others working with private appointments. Lenny was great and friendly and handed my case quickly and swiftly. They all wore masks and have the air purifier and hand sanitizer at the counter. Overall, I will say the staff are nice and friendly and the area is kept clean and spacious.
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March 2020 by Ramesh Kaimal
This is the worst bank in America. Given below are issues I faced in dealing with it.
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November 2019 by Neminthorn Kim
Don' come to this location. Staff is slacking and not that helpful.
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September 2019 by Jiahui Zhu
COUNT YOUR COINS!!
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July 2019 by Alan Conway
Very slow,unprofessional, root service.
