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December 2023 by Melih can Odacioglu
Miss Emma R. was wonderful and very loving, he has a very smiling face and gives people positive energy
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October 2023 by Katherine Bittner
After using the atm I needed to use the bathroom. The guy was willing to help, but needed to help a customer he was with. While we were waiting a blonde bimbo told us bathrooms were not available to customers. I have been a Bank of America customer longer than she has been alive. I am not surprised by the poor customer service ratings of this location at all if they don't provide basic amenities to their long time customers.
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September 2023 by Leesa Belcher
BOA sent me a cashier check that isn't signed. The check got rejected by my bank and I have not been able to get the funds out, so frustrating!!
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April 2021 by Ponnarong Purut
Uline USA
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March 2021 by Nick Rosenberg
Closed till mar 15
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November 2020 by Chusak C.
I had a financial appointment and met him (Fatlind Rrustemi). He took care of everything very fast. He spoke very well, polite, on the part of the receptionist was very nice. I can't believe this branch is the best in Where I've been, if you want to go to Bank of America, you should come here.
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January 2020 by srinivasarao chittigori
Almost useless going to teller in this location Something like 10k withdraws or notarized stuff and etc except atm nothing can be done there
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December 2019 by Scott Chamberlin
No stars. Incompetent, maybe lazy. They cancelled 4 closings on our dream home. We had to cancel movers and uhual. We had to purchase another months rent 4 days before we were supposed to be out. BOA admitted in an email that they didn’t check our secured file for the paperwork they requested. All the necessary docs were there and we could see that they hadn’t opened them for 3 weeks. Then because we called them out on their mistakes, they asked “ What kind of costs are the buyers accumulating?” We the buyers quickly responded. And that’s it. They r no longer returning our calls. If you’re looking for a bank that’s going to take care of you, look elsewhere.
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November 2019 by C M.
Normally this bank is fine, But today i had the absolute worst experience since being a bank of america customer. I had to deal with a teller who refused to do her job when I wanted to deposit a check into one of my accounts. Never in my life have I been treated so rudely by a teller at the bank. She wanted me to fill out the deposit form in the line (when it was her job) and proceeded to speak rudely and raise her voice at me. I told her that I have been a customer for over 14 years and have deposited over 100 checks and never had to fill out the form before, and she responded with "really, I never seen you before". WOW really? Her manager finally came and neutralized the situation. I am plan on calling corporate office to file a complaint.
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October 2019 by Carmen Li
No one picks up the phone at this location
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May 2019 by Ken M.
Wow - incredible how bad this branch is. I went in for a minor issue transferring money between two accounts. They told me to have a seat and they would help me in a couple minutes. Half an hour later- no one has helped me. I asked how long it would be and they said 'about an hour more, everyone has appointments'. Really??? They couldn't have said that when I first came in???Have used this branch for years it has consistently gone downhill.
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June 2018 by Carmen M
I walked into the bank to speak to someone about depositing a check the amount of the check was significant and I wanted to have a conversation well the woman insisted in speaking with me out in front of everyone I specifically asked for privacy she insisted we speak right there and then proceeded to tell me she was the manager. I told her nevermind and walked out. I don't know if she thought I was broke or that my banking wasn't significant enough to warrant decency but I didn't like it and what's worse is that I walk with a walker right now yet and still she expected for me to stand at the desk in the entrance to discuss my money. I am really thinking of closing my whole account because of her and needless to say I did not deposit my check in that account and used a secondary account at a different bank instead. This situation occurred late last week and i know that she remembers me bad business.
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April 2017 by Carlos Ruiz Badilla
La Corporacií³n Bank of America es una empresa estadounidense de tipo bancario y de servicios financieros multinacional con sede central en Charlotte, Carolina del Norte. Es el segundo mayor holding bancario en los Estados Unidos por activos.
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April 2017 by Jeff Valane
Very poor customer service - made to wait twice and then rushed out the door. Status means nothing either
