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March 2024 by Ariel Castillo
If you are coming to a branch to conduct business , make sure Doyin is available. Took his time to explain everything to me even though I had issues with my phone and logging in. I miss this type customer support!! Thank you Doyin.
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March 2024 by Chris Nguyen
I’m so upset that they’re closing this branch. If there’s no BofA near me then I’m going to close my account and transfer all my money to Chase bank. They need to keep this BofA branch open.
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February 2024 by Michael Gilson
Marlon and Doyin (manager) were knowledgeable and most helpful with a complex banking transaction. It was a pleasure working with them.
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February 2024 by Théophile Soviche
Doyin was very efficient and very kind. I recommend !!
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January 2024 by Josue Rodriguez
Ronaldo and Miguel very good attention
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January 2024 by Josh Saterman
Spoke with Rolando and Miguel. Rolando, helped us with an online banking challenge and was patient, determined, and resolved our issue. He truly did an amazing job after several rounds of ineffective B of A support. He is talented and hopefully this branch and Rolando get recognized for their outstanding customer service.
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December 2023 by Tanghil Borjigin
Marlon is very kind and helped me solve the problems I encountered with the BOA app. The experience was nice, and I'd like to recommend this branch to others.
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December 2023 by Isa Hernandez
An excellent service. Everything was very nice and explained. And it was in my language. Thanks B A
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December 2023 by Jennifer Garcia
Excellent service, I liked that he explained well all the information we needed to know. Rolando was very kind and polite.??
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November 2023 by Lara Aasem
Great customer service. Rolando was super helpful, answering all my questions and helping me get everything I needed up and running in no time!
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November 2023 by 李沐川
The manager Marlon Cabrera was so patient and so nice, I went there and felt really impressed by his service!
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November 2023 by QINGCHEN YU
I told the guy help me I want a Columbia card, but they didn’t do it for me So I call them, they said I can just go to the branch, they can change it for me immediately. Today when I go, they got other reasons and said to make the wrong card is not their fault, the manager is racist, I didn’t feel respected when I talk to him, he said is my fault and didn’t be nice with me.
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October 2023 by My josiah
I had an amazing experience with this Bank! I just opened my first bank account in NYC and the customer service was top-notch.I highly recommend them to anyone looking for quality bank and excellent service.
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October 2023 by Valery Brown
Marlon is the best customer service representative I’ve seen on Bank of America, he saved me from making a terrible mistake and I’m so grateful for that. This is the best branch I have been to so far, thanks Marlon!
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October 2023 by Monte Bezell
The bank manager Doyin was extremely helpful and very knowledgeable. I definitely appreciate his professionalism and highly recommend everyone to visit this branch