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March 2024 by A.
Not for ordinary people, doesn’t help
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January 2024 by yubing min
Bank of China. There are only English and Spanish in the ATM. I'm surprised that other local US banks have Chinese services.
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November 2023 by Steven
Clean and tidy environment and friendly staff with great attitude. It's not like the bad attitude mentioned on the Internet before.However, an appointment is required to open an account. The required documents are similar to those of other banks: proof of identity (green card, driver’s license, proof of address, etc.)The minimum deposit for savers and checking accounts is $1,500. Below this amount, you will be charged $10/month.
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August 2023 by Darin Mirpanah
One of the younger female bank tellers that works at this branch appears to have a romantic relationship with the building security guard that works there and will call him to try to escort you out instead of helping you, especially if you have numerous deposits or have additional questions. She is unable to do her work and resorts to these tactics instead. Hopefully something changes
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May 2023 by David Li
Terrible experience here. The security was very rude when I brought my service dog.
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March 2023 by Winnie Wong
It is hard to log on my account. It keep on tell to to change password. After confirmed, Its not working again. terrible!!!
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February 2023 by T R
Why do we have banks of China in NYC? The takeover is happening. Sad.
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November 2022 by Qingyang Zhou
So called 24h ATM not working, unable to withdraw money, and the phone number is always not answering, never open an account here, endless torture
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October 2022 by Hang Li
I am a Chinese. I felt terrible when I went to transact business today This is obviously a bank founded by Chinese enterprises There is no Chinese at the front desk There is not even a staff member who can communicate in Chinese Is this still the "Bank of China"?? Customers were mocked at the process of withdrawing money I actually asked customers to withdraw money from other banks It's ridiculous!
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April 2022 by oldbutspry
Went to open checking and savings accounts. There are additional requirements than what is listed on the website. I provided everything requested and filled out the required forms. Then the manager came out and said they would not create accounts for me. I asked her why and she simply refused to answer. I have perfect credit and had money I wanted to deposit in their bank. I don't know the purpose of this Bank of China branch but it is obviously not intended to provide traditional banking services to the general public.
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February 2022 by Chris Chen
I will give zero point. Only opens 9am - 3:30 pm.
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February 2022 by Teresa L
After reading previous comments I was a little bit worried about going there. However my mom and I had a such a great experience! The receptionist and the clerk were so friendly and professional.
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February 2022 by Yz Wang
This stupid bank' ATM machine has been broken for months. Still hasn't been fixed. And it somehow send me 1042S form after I had already mailed my tax return, which only because they gave me several cents every months for credits. Then i have to pay 70 dollars for filing the amendment