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July 2023 by Sheryl S
After waiting 10 minutes in the ice cream section to be assisted, people began to come in and cashier attended them. She completely ignored that me and another individual was there. When asked about it she says there’s no one in the ice cream section and we have to make the line after seeing we were the first ones there.
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January 2023 by Raphael Rivas
My go-to place for iced coffee and Boston cream donuts.
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December 2022 by J. Ali Kelly
When I say terrible customer service… exacerbated by being a minority
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October 2022 by E Z
When I say terrible customer service… exacerbated by being a minority
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October 2021 by Olivier Beneytou
Avoid without hesitation. The ice cream is disgusting and I did not receive the correct order
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July 2021 by Samantha
One of the people who worked there was rude
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March 2020 by Lorraine T.
Every-time I come here there's a problem with my order. It's not as if I'm ordering a sandwich or donuts.... I ONLY order coffee. Dark roast iced coffee, dark with 3 sugars. What do I receive? A black iced coffee. This happened two days in a row with two different people. Soooooo do we not know the difference between a dark coffee and black coffee? At minimum when working in such an establishment the difference between light, dark & black should be known. Oh & the area where all of the condiments are is always a mess. This Dunkin' is a lost cause.
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January 2020 by Mike M.
This place has been poorly managed for so many years. Staff that's been here long term is devastatingly burnt out. 7/10 times your order will be prepared correctly and 6/10 times you'll be overcharged. Customer Service is a foreign concept to these employees. I would reccomend biting the bullet and walking to Starbucks or trying one of the smaller newer cafes or bodegas if you care about where you're spending your money atleast.
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January 2020 by J S.
The staff member's eyes glazed over and then she answered my (super simple) question in a language unknown to me and probably any other inhabitant of planet earth. What is going on here? I certainly wouldn't trust any food prepared by these freaks.
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December 2019 by Luisa Carreño Barros
las catenciones de los empleados
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December 2019 by Edith N.
Count your change! I didn't realize it until I left the store. The woman behind the counter charged me $5 on a 4.34 sandwich. In my hurry I didn't realize it until it was too late.
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November 2019 by Mattheus Poat
Great and yummy icecreams, friendly and accommodating staffs, icecreams are affordable too.
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September 2019 by Maria S.
Understaffed with the slowest employees ever. They take forever to give and charge you for 1 donut. They don't greet nor work with interest.
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September 2019 by Dulce Londono
(Translated by Google) I got a hair in the rice and the grilled chicken too dry
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September 2019 by Maya J.
Beyond rude, food tastes awful, and my Door Dash order never came! Completely unacceptable service, never go here! Plus they hang up when you call!