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March 2024 by Yvonne DeBlois
I'd been excited to visit but it was a big disappointment. The web page for this location listed a lot of flavors they didn't actually have. We ordered the mini vermonster and it came without the banana, cookie, or brownie that's supposed to be in there. It was basically just a $25 little bucket with 1/3 ice cream and 2/3 whipped cream. There was so much whipped cream we really couldn't taste the ice cream at all. Just a big bummer overall.
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March 2024 by Lana Lana
Ben 8 Jerry’s
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March 2024 by Monica Glassman
Jeremy provided amazing customer service when I wanted a special flavor that wasn't on UberEats. He went out of his way to be helpful and accommodating. Shoutout to Jeremy!!
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February 2024 by Emmy
Awesome nice
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February 2024 by Zee H
Very friendly staff and quick service. We were in and out in 5 minutes with our ice cream cones and bowls. Highly recommended!
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January 2024 by Michael Ross
This place has the best chicken Parmesan! (I also like the ice cream.)
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December 2023 by John Ouellette
Friendly staff. Delicious ice cream. Clean. City prices so not cheap... No
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November 2023 by Lindaaa
I didn’t know a store like this existed and the fact that it does brings my heart joy! The ice cream is amazing and they have dog treats too ?
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October 2023 by Glynda P.
I love Ben and Jerry's !! Never missed going to this time square shop when I'm in New York!! Coffee coffee coffee buzz buzz is superb!!! Love love it ! Makes my tummy happy ! ice cream !!
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October 2023 by Shah Sah
Not a great experience!Employee refused to change the flavors even I told them I didn’t liked it. I couldn’t verify earlier as they didn’t allow tasting. We got 3 flavors and one of them was a taste wrecker.Maybe they should implement tasting or let they customer be able to change upon request.
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September 2023 by Veronica Saldarriaga
The ice was really good I think there was good option of flavors, good location. the only reason I give 3 starts is because customer service was some what poor, the women had an attitude with me and my 80 year old grand mother who actually does not speak english so i was trying to translate and this women seem to be very inpatient and gave us a bad attitude about the size of the ice cream she wanted.
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September 2023 by James A.
Located in the heart of Manhattan, very close to Times Square, this location of the iconic ice cream chain was serving decently priced ice cream to eat on a hot, muggy night. We ended up getting a large (which allows three flavors) for $8.50. NYC sales tax is 8.875%, which strangely (after living in California), seems actually low. The ice cream was great, and we were able to find some small seating in the back.
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August 2023 by Fateha A.
1st time at this store & everyone liked my ice cream the best. I forgot the names of the flavors we got but one of the cones might've been cherry Garcia. Mine was chocolate ice cream with brownie chunks.
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August 2023 by Matt
Ben and Jerry's is indigestable. I'm not saying that the ice cream tastes bad because it is owned by Unilever (which continues to do business in Russia) but it definitely pretends to be small town and good quality- there is much better ice cream elsewhere, from true mom and pop establishments.
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August 2023 by Matt A.
Ben and Jerry's is indigestable. I'm not saying that the ice cream tastes bad because it is owned by Unilever (which continues to do business in Russia) but it definitely pretends to be small town and good quality- there is much better ice cream elsewhere, from true mom and pop establishments.
