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August 2023 by Natylee Santana
Martin is a true professional and pleasure to work with. He was able to take on a very complex order that other stores couldn’t accommodate and deliver with very little notice. Thank you!
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November 2022 by Edmund Li
My first time buying paint from Benjamin Moore and it was recommended by a few friends. I did not know which type of paint or paint color I needed for my house project. I enjoyed the customer service especially since I received great advices and assistance. I highly recommend this store to others.
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November 2022 by Cassandra Winegard
I would trust Martin with every square foot of my home. You know you found an amazing designer when they are collaborative and listen to what you are envisioning and then translating that into the essence of the space. He showed me a world of curated possibilities that pulled the whole home together with ideas that I hadn’t thought of. He’s a genuine tastemaker. I’ve had many of my friends use him since our first home was finished. To think I was just stopping into the shop to pick up a Farrow & Ball swatch card, lolz…who knew I would find a true designer gem. Thank you Martin!
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August 2022 by Isabel Runsewe
Honestly never dealt with ruder staff when trying to order paint. I’m an interior designer so order from a lot of stores and the owner was rude from the moment I called to place the order. I pre ordered and when we arrived to collect the paint was not ready despite me ordering a week earlier. When we got it back we realized we had been given the wrong color. Not only did this waste about 4 hours of my painters time as he’d started painting but when I called to get the correct paint he was even ruder on the phone!!! Blaming me for not specifying the code.He wasn’t only rude to me but when my colleague collected the paint he also noted how the staff were. A truly awful experience I will absolutely not be ordering from this store again.
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April 2021 by Carol P.
We purchased from Martin, the owner of InColour in New York City, 2 separate gallons of Donald Kaufman paints which he mixed totally incorrectly. The colors were not even close. Plus he charged us $169 a gallon - $40 more a gallon than in other stores selling that paint. He would not help and then said we had to go to Eagle Paint in Engelwood, New Jersey (a different state) to have them fix the problem. He had no interest in helping us correct HIS mistake. We had to rent a car for $140 to bring the paint to Eagle Paint (they are the distributor of Donald Kaufman, Farrell & Ball, Benjamin Moore and many other brands. Fortunately we were very lucky to work with the owner Joe at Eagle Paint who felt badly for us because it should have been fixed by Martin at Incolour. He was able to remix the paints and everything came out perfectly. We will only do business with Eagle Paint in the future and they can always ship an order.
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November 2020 by Jake Scott
You earn one star for wasting an hour of my life by being closed when you claim to be open. The instructions to knock, and call the number, failed to wake the sleeping bear.
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March 2020 by kate k.
Nice staff but $13 for a test pot of BM paint when I get it in downtown Brooklyn for $8? No thanks!
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November 2019 by Trillion L.
I enjoyed discussing paint color options and types of paint with the representative to use for a floor. We were told to buy a certain amount of Farrow and Ball paint to cover about a thousand square feet, which we did, and ended up with ONE full gallon leftover of primer and TWO gallons left over of the color after a professional paint job. We learned after the fact that these are unreturnable. I feel like we were cheated into buying $400 more paint than we needed and it's hard not to feel angry about it. Be leary of their guidance. The paint itself is nice, of course.
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September 2019 by Wally Hosn
I came in to get some assistance with some colors for my new apartment and the staff was very helpful and knowledgeable about colors, finishes, etc. and provided great advice on how to execute my paint job. They carry Farrow & Ball paint as well as Benjamin Moore paint. I'm very happy with my experience here and would recommend Benjamin Moore Farrow & Ball INCOLOUR to anyone.
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September 2019 by Milena Jovanovich
Beautiful colors, great quality paint. Helpful staff. Have everything you need to jazz up your place.
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August 2019 by Nikki Ho-Shing
I was on the hunt for a great light grey for my bedroom and Martin was so amazing. He is obviously a color expert, but I found him super approachable and helpful. I called first and he asked simple easy questions, then when I came in he helped me decide on a great color. The showroom is just that—a non-overwhelming space with paint colors cleanly and clearly displayed. I’ll only ever buy paint here ever again and will encourage everyone I know to do the same.
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August 2019 by Dong Yang
Martin, the owner and the inventor of the most beautiful white color ” Elliyah” is extremely talented and helpful ! He helped me to pick up the paint colors and finishes for our home renovation project. I came in with a color palette I have in mind. He recommended small changes and made a very positive impact in the overall aesthetics and feel. Highly recommend a visit if you have any questions with paint colors. Changing paint color is the easiest/ fastest way to upgrade the look of a space.
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June 2019 by Matt Ross
Martin is the most savvy and insightful “colorist” there is because he has invented the role! I needed a blue accent color to play off my proposed blue cabinets, and he told me that the blue I had chosen myself for the cabinets would not show as well another he had in mind for which he paired the perfect accent color. He speaks and advises with not only thoughtful consideration of the client but also a confidence and decisiveness that makes the process easier. True experts know their field well enough to provide clear, definitive answers and Martin is easily such an expert. I have only written 2 or 3 google reviews in my life but this experience was so compelling that I had to write this!
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April 2019 by Luna Danu
I went in there today to get throughly ignored.
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January 2019 by Kristina Semos
If you need to pick a paint color and need truly expert, elite design advice, COME TO THIS STORE! The owner, Martin Kesselman, is pure genius AND a lifesaver! I came in mid-November, right before closing on our new condo—the developer had painted first coats of paint in the wrong color and had given use a single day to pick the color for the top coat to “fix” it. Martin looked at photos of the renderings, photos of the current state of the condo, and based on the color of our wood, fixtures, lighting and faulty first coat, came up with THE PERFECT shade of paint for us that would make the whole place work. It was miraculous how knowledgeable he is. In fact, here’s what you may not know: Martin is a super high-end color designer for multi-million dollar elegant houses (think Hamptons). He also WORKS WITH BENJAMIN MOORE ITSELF to help them launch their most artisan, high-end paint lines! Yes other stores also “sell” Benjamin Moore, but here you get a truly bespoke, elevated service. This is the ONLY place I will ever buy paint again! Thank you, Martin, for saving the day!
