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January 2024 by Natalie C.
I purchase mostly online because I don't live close. Some of the best customer service I deal with, time and time again. Responses are always immediate and any issues are promptly resolved. Outstanding overall.
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January 2024 by Tara C.
One month after mailing in a gift I returned, following the instructions given to me by the customer service line, I have yet to receive a store credit. Five phone calls later, I still cannot reach a representative in the Theory department to help me.
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January 2024 by Valentina G.
At store in the past December, the clerk helped me to find the pick-up cashier. They are always so tired. When you come out, you'll see in front of you N train, take it to Brooklyn, then at this station on my picture, transfer to F train Brooklyn side (to Coney Island), turning left going down the passage. This is how I did it, since I can get lost finding F train, which is some time from Bloomingdale's.
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January 2024 by Amos S.
Bloomingdale's is a place everyone knows, and everyone should visit. They really have such an amazing selection, from the highest to the lowest (well, not really lowest), end merchandise! A staple of NYC since well before I was born... and that was quite a while ago tbh. This trip to Bloomingdale's was to swing but the Prada store, and of course, get a Prada bag. And that we did. Service and staff are always so helpful and friendly.
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December 2023 by Dominique M.
Beautiful Christmas window displays. This year's theme was a collaboration with Willy Wonka. Beautiful indoor decorations and displays amidst the high end shopping options.
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December 2023 by Lizette M.
The sunglasses and fragrance department gives me mixed feelings. They're very sweet and attentive but seem to want to make a sale above all else. Besides that everyone was very kind and sweet and they had a decent variety of designer eye wear. The Prada store in Bloomingdale's however was exceptional. Very attentive and patient with me and were sweet enough to give a little extra gift when I purchased my bag.
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November 2023 by Yazan A.
I really wanna think Mary B for helping me in Riverside, Mall Jersey and she was very helpful I recommend everyone to go to her. If you want anything from there I went last week to exchange my bracelet. I got it as a gift, and she was so quick and very nice
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November 2023 by Roberta B.
Bad customer experience! They had a low to the ground mannequin display case that wasn't protected by ropes and I fell over it and got badly hurt. Management came over when the accident happened. But ignored me afterwards. I called a couple of times and they finally referred me to their claims insurance. I called them six times. I never got any response. I called the store back two times. Never got a response. They obviously don't care about their customers. Don't shop there.
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November 2023 by Mei C.
Came here for Bloomingdale's annual SantaLand~Best holiday Ever event located on the 6th Floor. Walked past the spectacular winter holiday display and near the bedding/mattress section; you'll see Santa's elves directing the line to wait for the grand meet and greet with Santa. Bloomies is offering a complimentary photo opt with old Saint Nick and two free photos to take home. Kids also get a free goodie bag of candies as well. The wait in line wasn't too long and the staff were really friendly. When the moment arrives to meet Santa~ all the anticipation and joy were brought front and center. This department store has been a staple of NYC finest luxury products~as it will continue this trend for years to come.
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September 2023 by MJ Worldwide
I adore this store. Recently met Dave in the fragrance area. He was so kind and knowledgeable. I loved building my scents with him. I look forward to visiting more often.
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September 2023 by OSK
One of the best shopping stores in NYC. The funny thing is the long line of elevators which require some running to catch them. You will know if you see them
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August 2023 by Al D
Went to Bloomingdales my favorite store. Stopped at Kiehls manager super friendly bought a bunch of eco friendly products you cal refill good for the planet happy to see that. Allowed me to have sanitary samples as well as greeting, very lovely store as well as LongChamp no one was present for me to purchase: bought David Yurman as well
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July 2023 by ANONYMOUS K
The place is huge! You can get lost real easily, but they have touch maps at certain stations. The Nespresso team, is on point! Rosalind, and another employee starting with the letter G (but can't remember) we're so nice, and inviting. They made us laugh and made sure we felt welcomed and probably bought us with their kindness lol. But I do think, in general, that the rest of the store's service could be better. The workers here were nice but not friendly in the approachable way. That for me is a huge thing. I'm not rich, and I didn't buy anything important but I felt like that was a big reason as to why no one was friendly towards us. But anyways, the place has a variety of items to buy and everything was clean and aesthetically pleasing.
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July 2023 by Augusto Paulino
This review is only for my experience with in-store pickup of an online order. Bloomingdale’s did a real good job. The signage was clear and bright and made it very easy to find the pickup counter on the second floor. There was no waiting as there were 3 friendly and efficient employees manning the counter. She also let me check the merchandise to make sure that the order was correct. I was literally in and out.
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July 2023 by Craig Thomas
Bloomingdale’s is one of the most beautiful buildings in the city. It is amazing I worked there for six years so I really have witnessed the evolution from when I worked there many years ago and I’m just impressed it’s beautiful & all black. I don’t think it’s a tourist attraction but you should try to check it out if visiting.
