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February 2024 by Jill Meredith
We love Blue Pearl. The 15th street location is lovely, the staff is always so wonderful with us and our dog. Made us comfortable and instilled trust!
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January 2024 by Dean Moses
We took our pet here for constipation and during the visit his bladder was perforated, sending him into critical care. Despite it happening under the doctor’s care they charged us double the original price binging it above $3,000. When we asked not to be charged that since we feel it was their fault, they said all they could do was put it under medical review, which is overseen by themselves.We didn’t pay there because we were sent to the Brooklyn location for hospitalization. There we paid what we thought was for the Brooklyn stay only to get a call the next day from the Brooklyn location that the downtown location took that money and we owed another $4,500 for Brooklyn.We are currently talking to a lawyer about this unethical practice.It was a nightmare and I wouldn’t wish this on anyone.
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December 2023 by David Bott
The doctors here were great (shout-out to the amazing Dr. Mak), and took the time to explain to us their plan to treat our dog. They also answered all of our questions thoroughly. They really saved our dog’s life, and I felt like she got better treatment than adults get at hospitals!
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December 2023 by Makis Xenatos
The best
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December 2023 by Claudia Serwer
This facility is clean, the doctors and staff friendly and caring and they took our dog at our appointment time. They explained how long the procedure would take (ultra sound), and when it was finished they IMMEDIATELY called our vet with their report so she could inform us of the results. The following day I called in a request for a copy of Blue Pearl’s medical notes and they were emailed to me while I was still on the phone. I couldn’t ask for better care of our dog.
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November 2023 by Hermine Heller
Super professional. Dr. Laura Digeon and her team saved my dog, Hefty’s life after consuming more than 1lb of chocolate and sweets. Thank you.
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November 2023 by Tommy McDonell
Very professional, clean, on time and caring staff and vet.
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November 2023 by Jean tordella
They took time with both my dog and me. During His overnight stay I was called twice which was very kind. They were expensive but they did absolutely everything to figure out what was wrong.
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November 2023 by Andrea Compton
Blue Pearl is efficient and friendly. Dr Mac is great. I only wish they had an office in Brooklyn !
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October 2023 by David Song
Dr Seltzer and Rachel in the Derm group at Blue Pearl are outstanding. They take care of my girls as if they are their own. I highly recommend if your pet has any skin or allergy issues.
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August 2023 by Jackelyn Chirinos
Worse place to take your sick animal. 5 hours wait we were just told, for a not so low price for JUST a consultation. At this rate, my dog couldve died while waiting. Do better people.
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July 2023 by Trane Benn
Great Staff Great head doctor (cant remember his name) would definitely recommend.. i have been to a lot of vets that just care about the money i could tell they care more about the animals lol i could have gotten it done for free ? but honestly wouldn't recommend a place over this hospitalAlso Princess says thank you
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November 2022 by Roee Messinger
Like so many other people who had no choice but to take their pet to BluePearl I can confirm that all they care about was squeezing as much money from you as possible and that the well being of your pet is secondary at best. They gave me an estimate for a very expensive treatment and assured me that it included the entirety of the treatment. After I agreed, paid and started the treatment it turns out that finishing the treatment would require more money. When I spoke to them on the phone, they admitted that the information I was given was misleading, in fact misleading was their own word, but then continued to refuse to take any responsibility for misleading me. Stay away.
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October 2022 by Bruce Miller
AMAZING experience with BluePearl West 15th St. My Zeus, Ridgeback, has "Proteinuria" and I need an Internal Specialist. Dr. Mak, combined with Dr. Romalo (Resident Vet) were beyond expectations. Everything you hope - knowledgeable, caring, patient. I have a wonderful plan for my dog now and he is excellent care with Dr. Mak and BluePearl Pet Hospital. Also, my experience making an appt was terrific. They moved my day up from "waiting list" as I requested ASAP!. Cristal, at the reception desk was excellent. This facility is impeccably clean and well run; combined with amazing care. I would give 6 stars!
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October 2022 by Tiffany Gallegos
The staff at BP downtown are AMAZING! My dog has always been treated with compassion. The woman at the front desk are very clear and helpful with any scheduling concerns. His Internist and dermatologist take their time and make him feel comfortable even when he's impatient. He has been lucky to have great nurses who treat him like his own. Wall-E is BP Downtown's fan!