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April 2024 by Sophia R.
Everyone in this store is genuinely so kind!!! Faye in particular is so sweet and always helpful when I go in the store. she is so lovely and has the best outfits too! I would definitely recommend this store to everyone!!!!
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April 2024 by Tiffany H.
Best Buffalo Exchange I've been to. The staff and security were all so friendly. The shop was loaded with great items. I'll definitely be back again. Shoutout to Melissa, the manager for being the greatest ever!
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April 2024 by Laura F.
Went for the first time today, while coming in the security guard opened the door for me which I thought was so nice! The line was a little long but moved quickly. Tayla was my buyer and was so nice! She explained the selection process to me and the other buyers (Jill and a guy with black curly hair, freckles wearing a cool eclectic belt whose name I did not get) were such great chats while sorting through clothes. Although they did not take as much as I would have hoped (Tayla was very kind explaining why) I had a great experience. Seems they lean more towards a grungy/edgy style items from what I could gather. Everyone I spoke to was very kind and polite, they definitely care about style and quality which is great for customers. Will definitely go back!
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October 2023 by Gianna
The selection here is amazing! I was able to find some really unique pieces that were decently priced. The staff was so friendly and helpful too. An overall great atmosphere and experience
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October 2023 by Sara Ferruku
I’d put 0 starts if I could. I just went to this place today with a cart full of good quality clothes that looked just like the style that they are selling in the store. The buyer didn’t even keep 1% of all that I had to offer and was not nice at all. Please donate your clothes and don’t waste your time here! I’m super disappointed
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October 2023 by Adrian Bailey
Went here with some genuinely good unused sports jackets North Face items starter jackets and they tried to offer me $10 each for them! I will literally burn my clothes before I let them take advantage of me like that I'll never step foot in this place again!
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October 2023 by Goodfellas Inc.
You guys have workers and security guards acting like they're gonna assault somebody for filming on the sidewalk. What a way to attract new clients. The security guard looks like he just came out of Baghdad riding a camel, but yet he wants to talk all that trash you guys get a −5 star.Everybody Go watch respect our privacy and public video on YouTube. You'll see how Buffalo exchange respects. Everybody's rights with their employees and security they got.
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October 2023 by E
Don’t bother sell your clothes here. I brought my NWT clothes here and they didn’t even take 5 mins to reject me. I’m speechless. These thrift shops think they are brand shops and sell things as expensive as they can. Ugh.
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August 2023 by Sharon Graham
This place is the worst place for selling and buying. The guy eyes your clothes for less than a minute and firmly says no. I had new stuff with tags that were rejected. They must take stuff from their best friends. Their stuff is outdated and boring and extremely overpriced. Please don’t waste your time and money. Go to Goidwill around the corner. You get nicer stuff at a way better deal
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August 2023 by Adati Tarfa
The store is pretty large and the shelves are over saturated so it way be a tiring experience to go through each rack. I do like that they have a lot of options to select from. I was very impressed by their skirt rack.The shoes are okay but not as many as the clothes. Looking forward to their winter selections.
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August 2023 by Sharon M.
I came in herd with a suitcase full of beautiful items barely worn. Everything was rejected the guy picked thru everything in 1 minute when I see what they take and the quality of clothes I can only say J wouldn't dress my cat in any of this junk. I really really believe they have their friends or people that tip them and they take their JUNK. Don't waste your TIME or money. Nothing they have there is stylish especially the people with their attirudes
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August 2023 by V C
Hermes, Gucci, supreme, fendi, coach, Prada, Balenciaga these are some of the awesome items this store has had recently so if you want designer for less this is the place to go! Friendly staff knows style. Come at opening for best selection!
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August 2023 by Jessica H.
Everyone I interacted with at Buffalo Exchange was lovely. The clothes and accessories were very well organized for such a busy and bustling spot. There were plenty of fitting rooms. I didn't have to wait at all during my visit and it was a Saturday late afternoon! The prices were exactly what I'd see back home in NC, but the selection was way better because of the diversity of options in NYC. I left with 2 tops and it was a fun experience!
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August 2023 by S M
I brought in a large bag of variety of tops and bottoms, they went through everything quickly and took one skirt. My clothes were in great condition and good labels but didn’t seem interested in anything yet the guy who went before me just brought a stack of different colored basic tee’s which they took most of it. How boring, could just go on Amazon and get a variety pack of Hanes tee’s. Such a waste of time — don’t bother going here if you are selling OR buying. The staff is too busy chatting with one another and when you finally do get some help their attitude is such poor customer service.
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August 2023 by Stace D
LOL, most of the poor reviews here are from disgruntled sellers. If your stuff is really that good, sell on Poshmark or Depop. That's what I do. A little more work, but a lot more profit.**Shopper review**I enjoyed shopping here. A bit overpriced for the brands they feature, but there are a few gems mixed in. . . On a Saturday evening, it was pretty crowded. Come prepared to dig for the rare treasure. Store was messy, but not dirty and employees were actively organizing. Most people working there were neutral polite, but the cashier really was so kind and engaging! That was an unexpected treat.?The selection is mostly mall brands/fast fashion with unfortunately very little vintage, but I was expecting that. A SAD sign of the times was seeing cheapo Shein stuff, at a store that "curates" their selection. ?Not much size diversity. I mostly saw smalls and mediums, but there was one really solid rack with L-XL tops with a few plus sizes sprinkled in. I'm a size 14/16 and was able to score 2 tops and a skirt.I had fun here, but next time I'm in the mood for an elevated thrifting session, I'll go somewhere else in hopes of finding better brands and possibly more vintage