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September 2023 by Kurt Stampler
Quality furniture ??????If you have damaged furniture they will knock off a little from price and tell you to go to Home Depot to fix it yourself (poor). Missing hardware from my order same thing go to Home Depot lol. Emailed and called them but getting nowhere. 1 1/2 months and still waiting!!!! Customer service stinks!!!!!
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September 2023 by Stepan Kurtseba
Very very beautiful bedroom set! Amazing quality! Easy to set up. Delivery takes a while but is definitely worth the wait!
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August 2023 by Amy Mowles
A positive experience all around! From my first phone call to placing the order to their delivery service was above and beyond my expectations
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July 2023 by Vibha Miller
Dimitri is superb! Handled our large purchase with terrific care, support, and attention. The white glove delivery gentlemen were outstanding! We give Canal our highest endorsement and recommendation! Thank you!
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June 2023 by Kim S.
I looked long and hard for the right pieces for my coastal/modern dining room chairs and sideboard. I had to integrate them with a mahogany pedestal table my husband loves. I ordered the chairs and sideboard from the the Alf Italia Oceanum Dining Collection. They look amazing and the quality met my expectations! The white glove service was excellent as well! Canal Furniture was great to work with on this purchase.
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April 2023 by L p
Some of the best and most well packed furniture i have owned to date. Everything arrived safely and in perfect condition, also the furniture is robust and high quality. From the details to the hardiness to the beautiful finish and craftmanship. Thanks!
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April 2023 by ahsan khalid
Excellent Italian furniture, (got the mont noir collection). The buying experience was streamlined and they have great customer service! I shipped all the way out to California and I received my furniture in ~4-5 weeks. There was an unknown small scratch on the furniture upon delivery/opening. They were very easy to deal with and provided reasonable compensation. Definitely recommend the white glove delivery for out of state as they will take the furniture into your desired room and open up the boxes so you can inspect the furniture. Assembly was not bad at all and I only had my wife help me although moving the furniture might require some more strength as it is heavy.
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March 2023 by Haley Nguyen
I do NOT recommend doing business with this company. Bad customer service. Pictures online dont match with the delivered products. We bought the dining table and the color dont match with what shown online. They refused to help and charged high fee so we couldn't return it. NEVER do business with this company. Not sure if all positive reviews are real. Stay away to save you time, energy and moneyUpdated: the response below from this place tells you that they never took a look at my case. I never said the color dont match with my existing chairs. Its not the color of the product they advertise. I find their price is pretty much the same with big furniture stores but ppl… plz buy from big stores as its easier to exchange, return and do business with than this guy. Stay away from this store, save your money and energy
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March 2023 by Brianna A.
I have been in search of some contemporary pieces for my bedroom for a couple of months now. I came across Canal Furniture and fell in love with their tastefulness and array of choice. I am quite a picky person and I have a hard time finding something I like enough to financially commit to. I found the Oslo Collection by J&M and thought it was absolutely gorgeous! I have had my eyes on it for nearly two months.About two weeks ago, I jumped considering I was moving out in a few weeks and didn't want to have to live out of boxes. I was so excited to finally have a bedroom set that I adored... And I wish that is where my story ended.My order was confirmed, the money was retracted from my account, and I sent over a signed copy of the invoice (per Canal's request). 4-5 days after it had been placed, my entire order got refunded. I called customer service immediately upon receipt and they informed me that my order got refunded because the website had a "24-hour glitch" and the advertised prices were not accurate. According to them, it was "not their fault" and everyone who ordered that day was in the same situation as I was. Which okay, mistakes happen, except for this "glitch" extended well beyond 24 hours and then they lied about it. As I said, I had been watching these items for months, and without a doubt were the prices the exact same a week prior to me actually ordering. To make matters worse, I checked the following Monday and the prices had gone up! Two days after that was when my order was cancelled...Basically, Canal Furniture may not honor the price they agreed to and contracted for! It is extremely frustrating that a mistake on their end screws over the customer, not to mention unprofessional. They should be taking the hit for THEIR mistake, not me. They have been unresponsive to me since, claiming the only thing they can do is honor the discount code that I used with my order. Because of this, I am left living out of boxes !!!! Truly so disappointing for a store I had such high hopes for.
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December 2022 by jose cintron
Furniture was in great condition and took some time to have my bed delivered but it was well worth it ?
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November 2022 by Ron B.
I purchased furniture from them and was talked into buying there White glove service for over $600 , that includes delivery and unpacking and set up .... When the furniture was delivered , almost 2 moths later , they just left all the stuff in boxes and marked up all my walks , which I had to get repainted. They also left there trash from there truck in my yard ....it was a big rip off !!! I called canal furniture and they said I was luck they took it up any steps and I should have read the fine print ... they credited me $120 of the $699 ..... what a rip off !!' Buyer be ware !!
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October 2022 by Ahmet Hakan Coskun
I ordered an Alf Italia bedroom set from here online without seeing it in person and everything went very smooth. It was delivered on time to MA, unpacked, assembled and all the packaging was removed. The delivery guys were courteous and professional. The furniture is high quality and free of any defects. Will definitely order again from here.
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October 2022 by E Ng
I was alittle hesitant ordering online & having this shipped to my home in Florida. But I’m so glad I took a chance. It was expensive but totally worth it. My furniture arrived on time & in great condition. The pieces I purchased are much more beautiful in person. The quality is superb, I couldn’t be more pleased with this purchase. Canal furniture has great quality furniture & I would recommend them to anyone. Thank you!
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October 2022 by Dakshesh Patel
We had a great shopping experience with Canal Furniture. Dimatry was very helpful starting from advising about the bed set selection to handling issues with delivery especially with out of state delivery to California. I want to thanks Dimatry and the Canal furniture team.
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September 2022 by Melinda Stone
This business deserves more than 5 stars due to the outstanding customer service they provide. Not only are you buying modern sleek furniture for a fair price, but Dimitre assisted with buying/ordering a full bedroom suite and with knowledge, humor & grace. Hoping they care Stressless chairs in the future so I can enjoy business with them again.