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February 2024 by Oleg Syrchin
It is already the second day after 4 pm to access ATMs for cash. terrible service as in the most backward third world country
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January 2024 by Nafee Talukder
What kind of an atm is closed on a Saturday and sunday, what a horrible bank...
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January 2024 by Konstantine Raydo
Fix the door. Can't get to ATM afterhours
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January 2024 by M S
Walked in the frigid cold to get to the ATM, only to struggle with the door. Swiped my card multiple times but the door doesn’t open. If the ATMs are off limits during after hours, please let that be noted somewhere. This wasn’t the first time. A couple of months ago, this happened as well, but thought it was a fluke.The branch itself is fine during operating hours with the tellers. However the ATM situation needs to get better. There are sometimes homeless people just hanging out in the ATM area.
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January 2024 by Darren Yu
Closing atms super early and inconvenience their customers
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January 2024 by Iva Porfirova
I took the train to withdraw cash after work at 5:15pm on a Wednesday. Bank closed and NO atm accessible after hours!!!?
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December 2023 by Night Lord Frog
I'm satisfied with this bank branch. The door opens fine for me. The staff is very nice. I like the thick glass.
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November 2023 by Salman Sanusi
No wonder it got low rating! pathetic
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November 2023 by Jonathan Jonathan
The bank door doesn’t open after close ridiculous
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November 2023 by Waheed Lawal
The door wouldn't open after several attempts with bank cards
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October 2023 by Korla R.
Customer service was trash and they had more employees in the back talking. When I asked about the delay , I was met with a nasty response and complaints . No one ever seems to know what they doing
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October 2023 by Mitchell G.
Poor and pathetic employees and manager .No regard for customers, they believe they are doing you a favor ! Do your business elsewhere, is what someone else told me , I should have listened. !!!
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October 2023 by mitchell grossman
Worst bank experience depositing checks ,and not the first time either .The bank believes you the customer are the enemy .The manager will only defend her employees,and about the lack of respect and lack of any common sense on the part of the poorly trained employees and harassment of customers making check deposits .This branch is an embarrassment.Shame on Capital One ! As the bank employees believe by there actions that you the customer are the enemy .HIghly don’t recommend doing business with this bank as so many others are happy to get your business .
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September 2023 by Vittorio Antonini
ATMs are closed after business hours
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June 2023 by Wendy Wong
3 hours on the phone with them. Talk to around 8 persons. Because they lock my account. End up someone inside use my debit card to order from Amazon. Call again to them been told I have to wait 3 days. I'm closing the account.............