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March 2024 by Sheniqua J
Good coffee, great workspace, friendly and helpful staff!
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March 2024 by Amir Saeed
Why is the ATM machines area closed so early? Because of security. I call b.s on that. I also bank with Chase and they’re ATM hours are open until 10P.M All the other bank have their ATMs available even after they close. People need access to THEIR money.
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March 2024 by ali santiago
Worst bank in the city , atm lobby doors never works don’t waste your time coming here
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March 2024 by M- T-
Cute space to work, have coffee or socialize. WiFi is good. Definitely could use more sitting areas
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March 2024 by Morfeo Muerte
It was not very pleasant and they did not provide a solution to a simple problem. (I rarely go to the bank so this takes up time more than anything)
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March 2024 by Pyi Kyaw
Can someone check to make sure customers can access ATM after hours. I really in need cash and the door is not working or opened. This happened to so many people. We tried
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March 2024 by Aslan Hoxhaj
Card reader for the door doesn’t work
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February 2024 by Slate A.
Terrible. Your own bank that stores your money never even picks up the phone.
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February 2024 by Dan Sicchio
Business card services not easy to work with. Outsourced to India who has limited ability to reach out to “head” office.
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January 2024 by John Ricard Guillaume
I went to the new location Herald Square and I was at the coffee bar and Phoebe came to with a nice smile and greet me , she was very nice . I felt so comfortable to talk with her and had me get a vanilla latte . She transitioned and ask me if I ever experienced the Capital CD and eventually we sat down to talk about it and I learned a lot . we talked about credit card and schedule myself for money and life monitoring. The place looks very clean and staffs are very nice and helpful specially Phoebe .
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December 2023 by Lillian Williams
Ms. Phoebe was amazing. She looked out for me and my sisters who came in to take a load off. She was such a blessing! We will come back.
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December 2023 by Christopher O'Krongly
Tatiana was very knowledgeable and took time to make a personal connection while efficiently processing my transaction. She was so kind and made my day.
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December 2023 by Peter S
Very nice large bank- Cafe but the tellers are slow
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December 2023 by Elijah W. Anders
This is the worst business banking experience I’ve ever had. I waited 35 minutes to deposit 4 checks with a teller and got charged $5 per check.
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December 2023 by Duvi Schmelczer
Slowest line ever..... Never been at a bank that it takes an hour to get to the Bank teller