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January 2024 by niev300
Unlike others, I have had no problems with the customer service provided here. That said, my big issue is not being able to access their ATM during off hours. With the exorbitant fees charged to use other ATMs this i absolutely unacceptable.
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December 2023 by Nyan Lin Tun
… sent the invitation for credit card and reject … intentionally hurting my credit score … dun trust this bank!!! ???
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November 2023 by Brent Brookfield
Capitol One has the most incompetent back office staff imaginable. They closed my checking account because I am a French resident without a U.S. telephone number. They then sent the remaining funds to the wrong address in France. After receiving one check and thinking that they left my saving accounts opened, I went to capiton one in person to see what was going on. they said the check had been sent but to the wrong address and they had to reissue a new check and send it back to me in France. No way of having it sent to the branch I was at and impossible to reissue without filing a claim which would take 3 to 4 working days. A new check would then be sent. It’s like really! And during this time I wonder what capital one is doing with the money!!!On the other hand, the person that was helping me at the branch was wonderful and really tried to sort things out but it was beyond her control as the idiot at the back office had final say.
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July 2023 by Susan Jagendorf
Rude and dismissive tellers. Took my business elsewhere.
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February 2023 by Naihan Ahmed
Quick service, no issue.
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December 2022 by Silvana Conti
There’s not an ATM available in over 40 blocks in the UES. And the only one that’s left only opens during office hours and not even during the weekends. What are customers supposed to do? Ride the subway every time we need to do use the ATM?
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December 2022 by S
ATMs are locked at night bc the card thing to let you in is broken
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December 2022 by Sher
ATMs are locked at night bc the card thing to let you in is broken
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November 2022 by The Rock Collins
Capital one is my bank, and they are a great bank! ???
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October 2022 by Katie Timakova
Get some people to assist costumers!Two people are not ENOUGH.
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September 2022 by Gabriel B.
Capital one bank is crazy to me , I deposited a check during the work week and they said I won't be able to access my money untill next week , there is zero reason why I shouldn't have direct access to my money , it shouldn't even be a conversation, most definitely canceling my account as soon as the money comes through and I wouldn't recommend it if it were the last bank on Long Island.
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March 2022 by Silvana Acosta
There’s not an ATM available in over 40 blocks in the UES. And the only one that’s left only opens during office hours and not even during the weekends. What are customers supposed to do? Ride the subway every time we need to do use the ATM?
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March 2022 by Johnson Paul
Worst service atm only let 5$ bills try to change to 20$ bills but rep doesn’t want to change without Picture id even took out the money from atm in front of agent capital one need to fix their atm machine
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March 2022 by CHANCE TV
ATMS NOT NOT NOT open on weekends !!
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December 2021 by Anne Silva
I went to this branch to open an account Dawid was very helpful and very attentive to our needs
